Global IT Partner for Sales, Marketing & Communications Apps

Octapharma

Lachen

Remote

CHF 180,000 - 240,000

Full time

23 hours ago

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Benefits offered by this job

Market-related salary and benefits

Influence & impact

Collaborative environment

Training programs

Job summary

Octapharma, headquartered in Lachen, CH, seeks a Group Senior Manager for IT Sales, Marketing & Communications Applications to partner with global teams, own the application portfolio lifecycle and drive digital initiatives. You will oversee CRM, analytics, and AI use cases while ensuring compliance with architecture, data governance and GxP requirements.

The role reports to the Group Senior Director Business Applications and offers a market-related salary with substantial influence and

Qualifications

Degree in IT, information systems, business administration or related field; postgraduate study is an advantage.
Significant experience in IT business partnering, enterprise applications, portfolio management or digital transformation.
Knowledge of Sales, CRM, Marketing and Communications applications; life sciences experience is an advantage.
Experience leading application roadmaps, demand, solution selection, implementation and operations.
Experience leading global programs, suppliers, budgets and contracts with focus on value, risk and compliance.
Working knowledge of architecture, integrations, data and analytics, cloud/SaaS, cybersecurity and IT service management.
Understanding of responsible AI, automation, governance, adoption and value measurement; GxP or regulated records experience is an advantage.
Strong communication, stakeholder management and change leadership; fluent English and travel willingness.

Responsibilities

Partner with Sales, Marketing, and Communications to translate priorities into application roadmaps and digital initiatives.
Own the application portfolio lifecycle: demand, business analysis, solution selection, delivery, support, improvement and retirement.
Lead demand and service management including incidents, changes, releases, user support and service performance.
Maintain portfolio roadmap; drive process harmonisation, data quality, reporting and user experience improvements.
Lead or oversee CRM, tender management, analytics, digital marketing, websites and patient-facing application initiatives.
Analyse data, analytics and AI use cases; collaborate with Data & AI and specialist teams.
Ensure solutions meet architecture, cybersecurity, privacy, data governance, IT compliance and GxP requirements.
Coordinate business, IT, global and local teams and suppliers; manage plans, risks and decisions.
Manage supplier performance, contracts and budgets; advise leadership on technology opportunities.