Global HR Coordinator

L'Occitane International (Suisse) SA; Plan-les-Ouates; Vor Ort; CHF 65.000 - 90.000; Vollzeit

Zusammenfassung

The L'OCCITANE Group is seeking a Geneva-based HR/L&D Assistant to support development projects, coordinate learning programs, and produce materials in English and French. You will adapt content for LMS, manage participant resources, track progress, and help organize global trainings.

This role requires strong organization, attention to detail, and good communication. Experience with budget tracking and purchase orders is a plus; bilingual English and French skills are essential.

Qualifikationen

• Bachelor’s degree in HR, Communications, Psychology or a related field.
• 1–3 years in an HR assistant, HRBP, L&D or communications role.
• Experience coordinating learning & development programs or content support is a plus.
• Experience producing communications within a corporate environment.
• Familiarity with budget tracking or PO management.

Aufgaben

• Coordinate delivery of L&D programs and talent development projects with stakeholders.
• Adapt training content into LMS-ready formats and publish content.
• Prepare participant kits, guides, materials and resources.
• Track participation, completion rates and learning outcomes; report findings.
• Organise global training events and workshops: logistics, invitations, materials.

Kenntnisse

Passion for people development

Organization skills

Clear written and verbal communicator

Bilingual English and French

IT & Digital Skills

MS Office proficiency

PowerPoint

Excel

Ausbildung

Bachelor’s degree in HR, Communications, Psychology or a related field

Tools

MS Office Suite

PowerPoint

Excel

LMS platforms

SuccessFactors / CrossKnowledge

Jobbeschreibung

The L'OCCITANE Group is a global, natural and organic ingredient-based cosmetics and well-being products maker, producer and retailer. The Group is built on strong values of entrepreneurship, team work, respect and authenticity. It is committed to developing products that are environmentally friendly and sustainable.
The Group has 8 brands : L'OCCITANE en Provence, Melvita, Erborian, L'OCCITANE au Brésil, Elemis, Sol de Janeiro, Grown Alchemist and LimeLife.
With a presence in 90 countries, our products are distributing in more than 3,000 stores in the world.

Job Responsibilities

1. Support for development projects and learning programs
   • Coordinate the delivery of L&D programs, leadership initiatives and talent development projects, in close partnership with the Head of Culture & Leadership Development and the L&D Manager
   • Adapt existing training content (leadership programs, feedback, functional skills) into LMS-ready formats: structure sequences, configure navigation and ensure materials are correctly published and accessible on CrossKnowledge
   • Prepare participant kits, program guides, facilitation materials and post-program resources
   • Track participation, completion rates and learning outcomes; consolidate feedback and produce regular reports for the team
   • Organise global training events and workshops: logistics, invitations, materials and follow-up
2. Communication & Content Production
   • Design and produce communication assets for team projects: email templates, one-pagers, program announcements, participant kits, printing
   • Maintain and evolve a library of reusable templates and shared team documentation: process guides, trackers, program toolkits,
   • Support the preparation of internal presentations and stakeholder-facing materials
3. Learning Systems & Platform Support
   • Provide first-level user support on SuccessFactors, CrossKnowledge and Team Tailor (access issues, basic navigation, routing to the right contact)
   • Support platform integration for new e-learning content and ensure materials are correctly published and accessible
   • Manage user access and troubleshoot platform issues on CrossKnowledge, SuccessFactors and Team Tailor with IT team
   • Ensure e-learning content is correctly published, accessible and up to date on CrossKnowledge
4. KPIs Tracking & Reporting
   • Collect, consolidate and format KPI data from each practice area on a regular cadence
   • Maintain the tracking of projects and programs’ impact metrics to feed into continuous improvement
5. Budget Tracking & Purchase Orders
   • Create and track purchase orders across all team budget lines
   • Maintain the team’s consolidated budget tracker; flag variances and upcoming commitments proactively
   • Liaise with Finance for PO creation, invoice follow-up and year-end closing
   • Prepare monthly budget summaries

Key Performance Indicators

1. Learning programs and events coordinated on time and to standard
2. L&D content and materials delivered with quality and on agreed timelines
3. Communication assets aligned with brand standards and deployed on schedule
4. Budget tracker up to date at all times; POs raised within standard lead times
5. Program effectiveness dashboard published on agreed cadence with no missing data
6. Platform support requests handled within agreed response time
7. Team documentation and templates maintained, up to date and accessible

Requirements

Education & Experience

1. Bachelor’s degree in HR, Communications, Psychology or a related field
2. 1–3 years of experience in an HR assistant, HRBP, L&D, communications role
3. Previous exposure to learning & development program coordination or content support is a strong plus
4. Experience producing communications or documents in a corporate environment
5. Familiarity with budget tracking or purchase order management

Skills

1. Passion for people development, learning and HR practices
2. Organization skills, attention to details and excellent execution
3. Clear written and verbal communicator in English and French
4. IT & Digital Skills, MS Office suite, advanced PowerPoint, Excel
5. Familiarity with HR or LMS platforms a plus
6. Fluent English and French

Traits

1. Curiosity, growth mindset, optimism, can-do attitude