Global HR Coordinator

L'OCCITANE Group (B Corp); Plan-les-Ouates; Vor Ort; CHF 65.000 - 90.000; Vollzeit

Zusammenfassung

L'OCCITANE Group in Plan-les-Ouates seeks an HR/L&D coordinator to support development projects, coordinate leadership programs and adapt content for LMS platforms. You will publish materials, track outcomes, and support global training events in a dynamic, bilingual environment.

Responsibilities include designing communication assets, maintaining templates, and providing first-level LMS support. Fluent English and French are required to ensure clear stakeholder collaboration.

Qualifikationen

• Bachelor’s degree in HR, Communications, Psychology or related field.
• 1–3 years in HR assistant, HRBP, L&D, or communications.
• Experience coordinating learning & development programs or content support.
• Experience producing communications or documents in a corporate environment.
• Familiarity with budget tracking or purchase order management.

Aufgaben

• Coordinate delivery of L&D programs, leadership initiatives and talent projects.
• Adapt training content into LMS-ready formats for CrossKnowledge.
• Prepare participant kits, program guides, and facilitation materials.
• Track participation, completion rates and learning outcomes; report findings.
• Organise global training events and workshops; manage logistics.

Kenntnisse

Passion for people development

Organization skills

Clear written and verbal communication

MS Office suite

Advanced PowerPoint

Ausbildung

Bachelor’s degree in HR/Communications/Psychology or related field

Tools

CrossKnowledge

SuccessFactors

Team Tailor

Jobbeschreibung

Job description

1. Support for development projects and learning programs
   • Coordinate the delivery of L&D programs, leadership initiatives and talent development projects, in close partnership with the Head of Culture & Leadership Development and the L&D Manager
   • Adapt existing training content (leadership programs, feedback, functional skills) into LMS-ready formats: structure sequences, configure navigation and ensure materials are correctly published and accessible on CrossKnowledge
   • Prepare participant kits, program guides, facilitation materials and post-program resources
   • Track participation, completion rates and learning outcomes; consolidate feedback and produce regular reports for the team
   • Organise global training events and workshops: logistics, invitations, materials and follow-up
2. Communication & Content Production
   • Design and produce communication assets for team projects: email templates, one-pagers, program announcements, participant kits, printing
   • Maintain and evolve a library of reusable templates and shared team documentation: process guides, trackers, program toolkits,
   • Support the preparation of internal presentations and stakeholder-facing materials
3. Learning Systems & Platform Support
   • Provide first-level user support on SuccessFactors, CrossKnowledge and Team Tailor (access issues, basic navigation, routing to the right contact)
   • Support platform integration for new e-learning content and ensure materials are correctly published and accessible
   • Manage user access and troubleshoot platform issues on CrossKnowledge, SuccessFactors and Team Tailor with IT team
   • Ensure e-learning content is correctly published, accessible and up to date on CrossKnowledge
4. KPIs Tracking & Reporting
   • Collect, consolidate and format KPI data from each practice area on a regular cadence
5. Maintain the tracking of projects and programs’ impact metrics to feed into continuous improvement
6. Budget Tracking & Purchase Orders
   • Create and track purchase orders across all team budget lines
   • Maintain the team’s consolidated budget tracker; flag variances and upcoming commitments proactively
   • Liaise with Finance for PO creation, invoice follow-up and year-end closing
   • Prepare monthly budget summaries
7. Key Performance Indicators
   • Learning programs and events coordinated on time and to standard
   • L&D content and materials delivered with quality and on agreed timelines
   • Communication assets aligned with brand standards and deployed on schedule
   • Budget tracker up to date at all times; POs raised within standard lead times
   • Program effectiveness dashboard published on agreed cadence with no missing data
   • Platform support requests handled within agreed response time
   • Team documentation and templates maintained, up to date and accessible
8. RequirementsEducation & Experience:
   • Bachelor’s degree in HR, Communications, Psychology or a related field
   • 1–3 years of experience in an HR assistant, HRBP, L&D, communications role
   • Previous exposure to learning & development program coordination or content support is a strong plus
   • Experience producing communications or documents in a corporate environment
   • Familiarity with budget tracking or purchase order management
9. Skills
   • Passion for people development, learning and HR practices
   • Organization skills, attention to details and excellent execution
   • Clear written and verbal communicator in English and French
   • IT & Digital Skills, MS Office suite, advanced PowerPoint, Excel
   • Familiarity with HR or LMS platforms a plus
   • Fluent English and French
10. Traits
    • Curiosity, growth mindset, optimism, can-do attitude