Global Accounts Sustainability Lead

Barry Callebaut Manufacturing Iberica SA.; Zürich; On-site; CHF 140,000 - 190,000; Full time

Job summary

Barry Callebaut in Zürich, Switzerland, seeks a Global Accounts Lead, Sustainability, to manage strategic and operational relationships with selected Global Accounts. You will drive end-to-end sustainability programs, collaborate with cross-functional teams, and help convert conventional volumes to sustainable offerings while advancing the Forever Chocolate agenda.

The role requires a Master’s degree, 8+ years of senior experience in global customer-facing roles, and strong English

Qualifications

• Master's degree in a relevant field such as agronomy, development economics, environmental science, sustainability, or related.
• Business-focused degree in commerce, supply chain or business administration.
• 8+ years of experience in customer-facing or multi-stakeholder roles at the global level in large corporations.
• 3–5 years of experience in agribusiness and smallholder sustainability program management (ideally cocoa).
• Proven ability to manage complex briefs, timelines and multi-stakeholder environments.
• Broad understanding of cocoa and chocolate industry sustainability issues (human rights, deforestation, poverty, carbon/SBTi, traceability, regenerative agriculture).
• Strong communication skills to translate complex topics for diverse stakeholders.
• Commercial acumen to drive engagement with customers and stakeholders.
• Fluency in English; knowledge of French, German, Spanish or Portuguese is a plus.

Responsibilities

• Manage strategic and operational sustainability relationships with selected Global Accounts.
• Convert Global Accounts volumes to sustainable offerings.
• Collaborate with Head of Global Accounts Sustainability and the Global Sustainability Team to align with BC's offering and pricing strategy, enabling negotiations and contracting.
• Develop end-to-end sustainability strategies and programs addressing major cocoa and chocolate sustainability issues.
• Collaborate with Solutions Design to create customer programs from complex briefs.
• Position BC as the leader in sustainability.
• Lead as representative and subject matter expert for Forever Chocolate strategy with major customers.
• Travel globally up to 30% including origins and remote field trips.

Skills

Communication

Analytical thinking

Strategic thinking

Commercial acumen

Fluent English

Education

Master's degree

Business-focused degree

Job description

Barry Callebaut in Zürich, Switzerland, seeks a Global Accounts Lead, Sustainability, to manage strategic and operational relationships with selected Global Accounts. You will drive end-to-end sustainability programs, collaborate with cross-functional teams, and help convert conventional volumes to sustainable offerings while advancing the Forever Chocolate agenda.

The role requires a Master’s degree, 8+ years of senior experience in global customer-facing roles, and strong English