German-Speaking Customer Support in Athens (Relocation)

WW Talents; Basel; On-site; CHF 16,000 - 20,000; Full time

Benefits offered by this job

Relocation package

4-week hotel accommodation

Flight ticket

Job summary

WW Talents is seeking a German-speaking Customer Service Representative to join an international team in Piraeus, Greece. You will provide professional support across channels, helping customers with inquiries, orders, and account-related requests in German, while coordinating with internal teams to ensure a positive experience.

The role requires German at C1/C2 and English at B2-C1, with full on-site work and a relocation package including housing arrangements and travel support.

Qualifications

• German at C1/C2 level
• English at B2-C1 level for training and internal communication
• Prior experience in customer service or related roles is preferred but not essential

Responsibilities

• Provide German-language customer service via phone, email, and chat
• Assist customers with inquiries, orders, and account-related requests
• Resolve issues and deliver professional, solution-oriented support
• Document interactions in CRM and support systems
• Collaborate with internal teams to resolve customer issues efficiently
• Adhere to company procedures, service standards and quality guidelines
• Maintain high levels of customer satisfaction and service quality

Skills

German proficiency

English proficiency

Customer service experience

Job description

WW Talents is seeking a German-speaking Customer Service Representative to join an international team in Piraeus, Greece. You will provide professional support across channels, helping customers with inquiries, orders, and account-related requests in German, while coordinating with internal teams to ensure a positive experience.

The role requires German at C1/C2 and English at B2-C1, with full on-site work and a relocation package including housing arrangements and travel support.