German Airline Support Agent — Malta (On-Site)

Cross Border Talents; Luzern; Vor Ort; CHF 10.000 - 13.000; Vollzeit

Benefits dieser Stelle

Performance bonus

Language allowance

Relocation package

Zusammenfassung

Cross Border Talents in Malta is seeking a German-speaking Airline Contact Centre Agent to support passengers on bookings and inquiries in a dynamic international team.

The role is on-site in Malta, with a start date of 15 February 2026. You will handle flight bookings, changes, and cancellations, delivering a smooth customer experience while working within an international environment.

Qualifikationen

• German C2 (mandatory).
• Strong communication and customer service skills.
• Comfortable using computer systems.
• Previous customer service experience is a plus (not required).
• Open to working and living in Malta.

Aufgaben

• Handle flight bookings, changes, and cancellations.
• Answer general travel and airline-related inquiries.
• Ensure a smooth and positive customer experience.

Kenntnisse

German C2 (mandatory)

Communication

Customer service

Computer systems

Jobbeschreibung

Cross Border Talents in Malta is seeking a German-speaking Airline Contact Centre Agent to support passengers on bookings and inquiries in a dynamic international team.

The role is on-site in Malta, with a start date of 15 February 2026. You will handle flight bookings, changes, and cancellations, delivering a smooth customer experience while working within an international environment.