Spend the Winter in Malta: Customer Support Representative (German Market)

Cross Border Talents; Luzern; Vor Ort; CHF 10.000 - 13.000; Vollzeit

Benefits dieser Stelle

Performance bonus

Language allowance

Relocation package

Zusammenfassung

Cross Border Talents in Malta is seeking a German-speaking Airline Contact Centre Agent to support passengers on bookings and inquiries in a dynamic international team.

The role is on-site in Malta, with a start date of 15 February 2026. You will handle flight bookings, changes, and cancellations, delivering a smooth customer experience while working within an international environment.

Qualifikationen

• German C2 (mandatory).
• Strong communication and customer service skills.
• Comfortable using computer systems.
• Previous customer service experience is a plus (not required).
• Open to working and living in Malta.

Aufgaben

• Handle flight bookings, changes, and cancellations.
• Answer general travel and airline-related inquiries.
• Ensure a smooth and positive customer experience.

Kenntnisse

German C2 (mandatory)

Communication

Customer service

Computer systems

Jobbeschreibung

Spend the Winter in Malta: Customer Support Representative (German Market)

Job Openings Spend the Winter in Malta: Customer Support Representative (German Market)

About the job Spend the Winter in Malta: Customer Support Representative (German Market)

Spend Your Winter in Malta – Join an International Airline Team!

German-Speaking Airline Contact Centre Agents (C2 German | C1 English)
Malta | On-Site
Start Date: 15 February 2026

Looking to escape the coldand build your career in sunny Malta? Whether youre already on the island or dreaming of relocating for the winter, this is your opportunity to join a global airline contact centre and enjoy a Mediterranean lifestyle while working in an international environment.

Your Role

As an Airline Contact Centre Agent, youll be the first point of contact for passengers, helping them with:

• Flight bookings, changes, and cancellations
• General travel and airline-related inquiries
• Ensuring a smooth and positive customer experience

Working Hours

• Monday to Friday
• Between 09:00 – 18:30
• 8-hour shifts
• On-site role in Malta

What Were Looking For

• German C2 (mandatory)
• Strong communication and customer service skills
• Comfortable using computer systems
• Previous customer service experience is a plus (not required)
• Open to working and living in Malta

Salary & Benefits

Hourly Salary Progression

• After probation: €8.50/hour

Additional Benefits
Performance Bonus: up to €2,000/year(paid quarterly, after probation)
Language Allowance: €250/month(after training)
Relocation Package: €2,000 (paid after 1 month of employment)

Why Malta?

• Mild winters & over 300 days of sunshine
• English-speaking, international environment
• Perfect destination for a winter escape with career stability

Local candidates in Malta & international applicants welcome