Gce Coordinator

Hilton; Genf; Vor Ort; CHF 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

Travel perks

Parental leave

Mental health resources

Zusammenfassung

Hilton is seeking a Groups and Events Coordinator in Geneva to manage inbound group and event requests from initial contact through contract creation and execution. You will work with multiple hotel departments to meet client goals and ensure seamless events.

The role requires strong organization, ability to multitask, and experience in hospitality sales. Proficiency in Excel/PowerPoint/Word is preferred, with a proactive, service-driven approach.

Qualifikationen

• Graduate or MBA in Management, Hospitality and Marketing.
• Experience in groups and events sales, preferably in hospitality.
• Ability to analyze and manage multiple tasks.
• Strong organizational and planning skills.
• Proficient in Microsoft Excel, PowerPoint and Word.

Aufgaben

• Receive groups and events and keep up to date the hotel event output.
• Draw up contracts for groups and events.
• Enter rooming lists, update payment instructions and capture important group data.
• Negotiate budgets with customers.
• Develop events Work Orders in the system with all relevant information.
• Coordinate with Account Managers, Sales Coordinators, Reservations, Front Desk, and kitchen.
• Assist guests during their stay for groups and events.
• Participate in activities such as cocktails, welcome tours.
• Ensure client requests are answered efficiently.

Kenntnisse

Excel

PowerPoint

Word

Ausbildung

MBA in Management, Hospitality and Marketing

Jobbeschreibung

Job Description

A Groups and Events Coordinator is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. It is the customer contact at the time this arrives at the hotel with your event, working with the hotel to achieve the set goals.

Responsibilities

As a Groups and Events Coordinator, you will work following the events that occur in the Hotel from initial contact with the head of the event to prepare contracts for groups and events, until the end of the event and therefore must perform the

Following Tasks With The Higher Standards

• Receive groups and events and keep up to date the hotel even output
• Draw up contracts for groups and events
• Insert Rooming List in the system, update payment instructions and enter important information relevant to the group
• Negotiate budgets with customers
• Develop events Work Orders in the system with all relevant information
• Conduct instructional groups with all relevant information to the group (number of able, category, price, form of payment, contact the company, special notes, etc.)
• Perform monthly report groups and update closing information groups
• Interact permanently with the Account Managers, Sales Coordinators, Reservations, Front Desk, Department Parties, Hilton Meetings and kitchen
• Act directly with the guest or client during the stay of groups and events
• Participate in special activities such as secretaries of cocktails, welcome tour groups, etc.
• Ensure that all client requests are answered efficiently and with agility

Qualifications

What are we looking for?

A Groups and Events Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Graduate or MBA in Management, Hospitality and Marketing
• Previous sales groups and events, preferably in Hospitality
• Ability to analyze and manage multiple tasks
• Ability to solve problems quickly and efficiently
• Sense of organization and planning
• Good computer skills including Excel, PowerPoint and Word
• Proactive approach to meet deadlines and objectives

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

About The Team

How We’ll Help You Thrive

Benefits

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program

Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents

Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care

Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).

• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.