Freight & Customs Operations Specialist

handwerker; Basel; Hybrid; CHF 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Home office 2 days/month

Professional development opportunities

Team events

Zusammenfassung

handwerker is seeking a Freight & Customs Operations Specialist based in Basel to optimize international freight movements, ensure customs compliance, and reduce costs. The role links internal teams, suppliers, freight forwarders and brokers to address documentation and compliance efficiently.

The successful candidate will balance freight execution, customs awareness and proactive communication to support fast-moving operations while adhering to regulatory requirements.

Qualifikationen

• Background in Logistics, Supply Chain, International Trade, Customs or a related field.
• At least 5 years of experience in freight forwarding, transport coordination, customs support or international logistics.
• Strong communication skills and ability to coordinate with internal stakeholders, suppliers, freight forwarders and customs brokers.
• Good understanding of international freight operations, import/export processes and customs documentation.
• Exposure to airfreight, urgent shipments, aerospace or high‑value goods is a plus.

Aufgaben

• Coordinate international shipments with freight forwarders, carriers, customs brokers, suppliers and internal stakeholders
• Manage shipment execution from pickup through delivery
• Support AOG and time‑critical shipments, including documentation readiness and escalation
• Support customs and trade activities by ensuring required documentation is complete and compliant prior to shipment
• Assist with subcontracting and supplier logistics flows, including readiness and documentation
• Monitor shipment performance, costs and risks, escalate when needed
• Support regional and cross‑site flows beyond Basel when required
• Review basic customs documentation: invoice, packing list, HS code, origin, value, Incoterms
• Escalate complex customs or trade compliance topics to internal experts
• Support temporary export/import, repair and special customs regimes
• Contribute to reporting, KPI tracking and freight invoice validation
• Participate in process improvements and standardized procedures

Kenntnisse

Freight forwarding

Customs coordination

Documentation compliance

Stakeholder communication

Excel

SAP or freight systems

Ausbildung

Bachelor's degree in Logistics or International Trade

Tools

Power BI

Jobbeschreibung

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Job Category: SCM (Procurement, Logistics, Stores)

Requisition Id: 6471

Freight & Customs Operations Specialist (based in Basel)

Position Summary

The Freight & Customs Operations Specialist coordinates international freight movements and supports customs and trade compliance to ensure smooth, cost-effective and timely delivery of goods. Acting as a key link between internal teams, suppliers, freight forwarders and customs brokers, the role helps prevent delays, compliance issues and unnecessary transportation costs while supporting supplier readiness, operational excellence and continuous process improvement.
The role requires a strong balance between freight execution, customs awareness, communication discipline and operational urgency. The successful candidate must be able to support fast-moving international freight operations while ensuring that customs and documentation requirements are properly addressed.

You would benefit from a home office arrangement of two days per month.

Your Role

• Coordinate international shipments with freight forwarders, carriers, customs brokers, suppliers and internal stakeholders
• Manage shipment execution from pickup through delivery
• Support AOG, urgent and time-critical shipments, including operational follow-up, documentation readiness and escalation when required
• Support customs and trade activities by ensuring required documentation is complete and compliant prior to shipment
• Assist with subcontracting and supplier logistics flows, including supplier readiness and documentation requirements
• Monitor shipment performance, transportation costs and operational risks, and escal ...
• Support regional and cross-site flows beyond Basel where needed
• Review basic customs documentation requirements, including commercial invoice, packing list, HS code, origin, value, Incoterms and reason for export/import
• Escalate complex customs, VAT, export-control or trade-compliance topics to the relevant internal experts
• Support temporary export/import, repair, return, subcontracting and special customs regime flows where applicable
• Support customs clearance activities and collaborate with internal experts on complex trade compliance matters
• Contribute to reporting, KPI tracking, cost control and freight invoice validation.
• Participate in process improvements and the development of standardized freight and customs procedures

What we offer you

• An exciting and challenging entry-level role in a dynamic environment
• Various opportunities for professional and personal development
• Chance to work on exciting, high-profile projects
• A motivated and cheerful team that looks forward to working with you
• Our events are great! We also have lots of fun together outside of working hours

Your Profile

• Background in Logistics, Supply Chain, International Trade, Customs or a related field.
• At least 5 years of experience in freight forwarding, transport coordination, customs support or international logistics.
• Strong communication skills and ability to coordinate with internal stakeholders, suppliers, freight forwarders and customs brokers.
• Good understanding of international freight operations, import/export processes and customs documentation.
• Exposure to airfreight, urgent shipments, aerospace, MRO, manufacturing or high-value goods environment is a strong plus.
• Comfortable escalating risks, delays, cost exposure or compliance concerns
• Awareness of VAT, export control, dual-use, sanctions or special customs regimes is a plus
• Familiarity with Incoterms, commercial invoices, packing lists, HS codes and international trade requirements.
• Experience working with freight forwarders, customs brokers, suppliers and cross-functional stakeholders.
• Proficient in Excel; experience with SAP, Power BI or freight management systems is an advantage.
• Strong follow-up discipline and attention to detail.
• Structured, reliable and detail oriented
• Fluent in English; German is strongly preferred.