Field Infrastructure Engineer II – Network, EUC & Servers

AVASO Technology Solutions Ltd; Zürich; Vor Ort; CHF 110.000 - 140.000; Vollzeit

Zusammenfassung

AVASO Technology Solutions Ltd seeks a Level 2 Field Infrastructure Engineer (Network, EUC & Server/Storage) to deliver advanced onsite and remote support for network, EUC, and server/storage environments. You will troubleshoot complex issues, execute changes, support migrations, and serve as the escalation point for L1 technicians.

You will collaborate with L3 teams, service managers, and customers to ensure stable, secure infrastructure operations while coordinating with onsite locations and

Qualifikationen

• Bachelor’s degree or equivalent experience in IT/Infrastructure.
• 4–7 years of experience in infrastructure support with strong field exposure.
• Hands-on experience in Networking, EUC, Servers, and Storage.
• Solid understanding of ITIL processes (Incident, Problem, Change).
• Ability to work independently onsite and remotely.
• Strong customer communication and documentation skills.

Aufgaben

• Troubleshoot LAN, WAN, Wi‑Fi, and VPN issues; perform diagnostics and changes.
• Handle EUC issues: OS, drivers, AD, M365, and device security.
• Troubleshoot Windows/Linux servers and virtualization platforms (VMware/Hyper‑V).
• Manage storage connectivity, SAN/NAS, and backups.
• Act as escalation point for L1 field engineers and perform RCA for recurring issues.
• Create and maintain technical docs, SOPs, and guides.
• Interface with customer IT teams during onsite activities and audits.
• Identify improvements in monitoring, automation, and standardization.

Kenntnisse

Networking

EUC

Servers

Storage

Ausbildung

Bachelor's degree or equivalent in IT/Infrastructure

Tools

VMware/Hyper-V

Windows Server

Active Directory

M365

Jobbeschreibung

AVASO Technology Solutions Ltd seeks a Level 2 Field Infrastructure Engineer (Network, EUC & Server/Storage) to deliver advanced onsite and remote support for network, EUC, and server/storage environments. You will troubleshoot complex issues, execute changes, support migrations, and serve as the escalation point for L1 technicians.

You will collaborate with L3 teams, service managers, and customers to ensure stable, secure infrastructure operations while coordinating with onsite locations and