Field Deployment Engineer - AI Security Systems

Laelaps AI; Zürich; Vor Ort; CHF 110.000 - 150.000; Vollzeit

Zusammenfassung

Laelaps AI is seeking a Forward Deployed Engineer to own customer deployments end-to-end. The role requires on-site work at industrial facilities and security-sensitive sites across Switzerland and Europe, with heavy emphasis on planning, installation, and integration with cameras, networks, and robots.

You will translate field insights into configuration and product priorities. You will travel regularly, work closely with operators, and become the trusted technical face for customers while

Qualifikationen

• 3+ years of software engineering experience, with strong Python and solid Linux fundamentals.
• High EQ, demonstrated: you have worked directly with end users or customers, uncovered what they actually needed, and navigated stakeholders from frontline staff to senior leadership.
• Experience deploying and operating software on-prem or at the edge (Docker required; GPU inference experience a strong plus).
• Customer-facing composure: you can run a technical session with a client and hold your own when things go sideways.
• Fluent German and good English. Our sites and their operators run in German; the team runs in English.
• Willingness to travel regularly to customer sites across Switzerland and Europe, with some multi-day on-site stints.
• Based in or willing to relocate to Zurich.
• Citizenship of Switzerland, an EU/EFTA member state, or a NATO member state, and eligibility for security clearance where customer sites require it.

Aufgaben

• Deployments end to end: site surveys, network and hardware planning, installation, camera and VMS integration, commissioning, and handover.
• On-prem infrastructure: install and manage our stack on edge hardware inside customer networks.
• Integrations: connect existing cameras, sensors, VMS platforms, and robots into one coordinated system.
• System tuning: calibrate detection and tracking to each site's terrain, lighting, and threat profile.
• Pilots to production: make POCs succeed technically, because pilots that work become contracts.
• Customer understanding: interview stakeholders and map real problems behind stated requirements.
• Customer trust: train operators, respond fast when something breaks, and be the engineer customers ask for by name.
• The deployment playbook: turn lessons into runbooks, tooling, and automation.
• Product feedback: bring field signals back to the core engineering team and shape the roadmap.

Kenntnisse

Python

Linux

Docker

On-prem deployment

Customer-facing

German (fluent)

Tools

GPU inference

Edge hardware

Jobbeschreibung

Laelaps AI is seeking a Forward Deployed Engineer to own customer deployments end-to-end. The role requires on-site work at industrial facilities and security-sensitive sites across Switzerland and Europe, with heavy emphasis on planning, installation, and integration with cameras, networks, and robots.

You will translate field insights into configuration and product priorities. You will travel regularly, work closely with operators, and become the trusted technical face for customers while