Executive Front Desk & Client Experience Lead

EFG International; Zürich; Vor Ort; CHF 55.000 - 70.000; Vollzeit

Zusammenfassung

EFG International in Zürich is seeking an experienced receptionist to ensure a premium client experience in line with five-star hospitality standards. You will greet visitors, manage calls, coordinate meeting rooms and support events with discretion and professionalism.

Fluency in German and English is essential, with French/Italian valued; strong organizational skills and teamwork are required to thrive in a fast-paced private banking setting.

Qualifikationen

• Completed commercial education.
• Hospitality experience and service orientation.
• Team player, reliable and flexible.
• Experience with handling sensitive information.
• 5–7 years as Receptionist or Administrative Assistant.
• Fluent German and English; French/Italian valued.
• Strong time management and multitasking.
• Detail oriented with IT proficiency.
• Polite and communicative presence.

Aufgaben

• Hospitality services and guest reception.
• Follow hospitality SOPs and standards.
• Greet and direct visitors; anticipate needs.
• Escort and seat clients; offer drinks.
• Prepare lounges and conference rooms; light cleaning.
• Manage security: badges, access, reporting suspicious activity.
• Book meeting rooms and coordinate events.
• Support internal meetings and organize meals.
• Handle confidential information per regulations.
• Register visitors and issue badges.
• Track client/visitor statistics.
• Coordinate with facilities for repairs and maintenance.
• Prepare Welcome Packs and induction day.

Kenntnisse

Hospitality experience

German fluent

English fluent

French awareness

Italian awareness

Time management

MS Office proficiency

Intervention management

Ausbildung

Commercial education

Tools

Microsoft Office

Jobbeschreibung

EFG International in Zürich is seeking an experienced receptionist to ensure a premium client experience in line with five-star hospitality standards. You will greet visitors, manage calls, coordinate meeting rooms and support events with discretion and professionalism.

Fluency in German and English is essential, with French/Italian valued; strong organizational skills and teamwork are required to thrive in a fast-paced private banking setting.