Enterprise Technical Account Manager — Strategic Partner

Jobgether; Schweiz; Vor Ort; CHF 110.000 - 150.000; Vollzeit

Benefits dieser Stelle

Equity compensation (ISO)

Competitive compensation package

Early exercise opportunities

Long-term equity post-termination

Zusammenfassung

Jobgether is seeking a Technical Account Manager to act as a strategic and technical partner for large enterprise customers across their journey. You will guide onboarding, implementation, adoption, retention, and expansion, ensuring alignment with customer objectives.

You will collaborate with Sales, Support, Engineering, and other teams to deliver solutions that create measurable customer value and translate complex data environments into practical guidance for customers while advocating for

Qualifikationen

• 5+ years in a client-facing/tech-focused role with business understanding and technical depth.
• Proven track record delivering technical projects with a customer-first mindset.
• Excellent project management, organizational and communication skills.

Aufgaben

• Own the technical customer journey from kickoff to ongoing success, adoption, retention and expansion.
• Manage and execute customer-facing technical projects with organized onboarding aligned to objectives.
• Build strong relationships with enterprise customers and translate business and technical needs into solutions.
• Provide proactive technical guidance and best-practices to maximize platform value and adoption.
• Collaborate with Sales and Customer Success to identify opportunities for growth and platform adoption.
• Work with Support, Engineering and internal teams to resolve complex technical issues and escalations.

Kenntnisse

Client-facing

Project management

Customer success

Analytical thinking

SQL

APIs

Tools

APIs

Reporting tools

Databases

Jobbeschreibung

Jobgether is seeking a Technical Account Manager to act as a strategic and technical partner for large enterprise customers across their journey. You will guide onboarding, implementation, adoption, retention, and expansion, ensuring alignment with customer objectives.

You will collaborate with Sales, Support, Engineering, and other teams to deliver solutions that create measurable customer value and translate complex data environments into practical guidance for customers while advocating for