Enrollment & Admissions Specialist

Internationalschools; Vernier; Vor Ort; CHF 60.000 - 85.000; Vollzeit

Zusammenfassung

Internationalschools in Geneva is seeking an Admissions Officer to manage inquiries, process applications, and coordinate tours and interviews for prospective families. You will maintain admissions records, generate reports, and support events and onboarding to ensure a professional and welcoming experience.

The role requires strong organizational and communication skills, with 1–3 years in customer service and experience with CRM systems. Fluency in French and English is expected.

Qualifikationen

• Bachelor’s Degree in business administration or similar.
• Multilingual in French and English.
• 1–3 years in the commercial service sector.
• Strong data management and analytical skills for admissions data and reports.
• Experience in managing a CRM system (HubSpot or Salesforce).
• Excellent customer experience and communication skills.

Aufgaben

• Serve as the first point of contact for prospective families and provide information on admissions processes.
• Coordinate campus tours and interviews with families and staff.
• Process and organize student applications and maintain admissions records in the database.
• Keep the admissions system updated with applicant data and generate reports for leadership.
• Assist in admissions events such as Open Days and information sessions.
• Communicate with families, teachers, and administrative staff regarding status and next steps.
• Prepare admissions documents, offers, and welcome packs; maintain filing system.
• Support enrolment onboarding and coordinate transition activities for new students.
• Collaborate with Marketing to provide admissions information for communications and events.

Kenntnisse

Customer service

CRM experience

Bilingual FR/EN

Data management

Organizational skills

Communication

Ausbildung

Bachelor’s degree in business administration or similar

Tools

HubSpot

Salesforce

Jobbeschreibung

Internationalschools in Geneva is seeking an Admissions Officer to manage inquiries, process applications, and coordinate tours and interviews for prospective families. You will maintain admissions records, generate reports, and support events and onboarding to ensure a professional and welcoming experience.

The role requires strong organizational and communication skills, with 1–3 years in customer service and experience with CRM systems. Fluency in French and English is expected.