End-User IT Support Tech — Kiosk & Smart Hands

D-ploy; Corsier-sur-Vevey; Vor Ort; CHF 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

B-day voucher

wedding and new born surprise

Fishing for Friends program – our referral program

Refreshments in the D-ploy office

Further development and professional advancement

Friendly and international working environment

Company-sponsored events

Competitive salary and various benefits

Zusammenfassung

D-ploy is seeking an IT support professional in Corsier-sur-Vevey, Switzerland, to provide End User Device support and operate an IT service kiosk. The role includes managing incidents, delivering support for global IT teams, and coordinating device lifecycle activities.

Ideal candidates will have IT support experience, be fluent in English and French, and thrive in a multinational team environment. The position offers competitive salary and various employee benefits.

Qualifikationen

• Experience in IT support or service desk roles is preferred.
• Familiarity with hardware troubleshooting is essential.
• Strong communication skills in English and French are required.

Aufgaben

• Provide End User Device support for laptops and desktops.
• Operate IT service kiosk for user support.
• Deliver 'smart hands' support for global IT teams.
• Handle incident management and service requests.
• Coordinate device lifecycle activities.

Kenntnisse

IT support / Service Desk / Field Support experience

Windows OS

O365

basic networking

Hardware troubleshooting

Ticketing tools (ServiceNow or similar)

Strong user-facing communication

Fluency in English and French

Experienced working in multinational teams

Flexible and team oriented

Jobbeschreibung

D-ploy is seeking an IT support professional in Corsier-sur-Vevey, Switzerland, to provide End User Device support and operate an IT service kiosk. The role includes managing incidents, delivering support for global IT teams, and coordinating device lifecycle activities.

Ideal candidates will have IT support experience, be fluent in English and French, and thrive in a multinational team environment. The position offers competitive salary and various employee benefits.