End-to-End Operations & Data Excellence Manager

CH10200-CARBAG CARBAGAS AG; Gümligen; Vor Ort; CHF 110.000 - 150.000; Vollzeit

Zusammenfassung

CARBAGAS AG, part of the Air Liquide Group, seeks a Manager to lead Order Intake and Standard Data teams. You will safeguard data integrity, oversee end-to-end order processing, and drive collaboration with Sales, Supply Chain and Finance to ensure efficient operations. Embrace digital channels and AI-driven improvements.

You will manage and mentor specialists, optimize KPIs, and contribute to a positive customer and distributor experience across the organization.

Qualifikationen

• Bachelor's degree preferred; experience prioritized.
• Experience in customer service, finance, sales or logistics is valued.

Aufgaben

• Lead, coach, and manage performance of Order Intake and Standard Data specialists.
• Own and improve the end-to-end transactional workflow from master data to order fulfillment.
• Collaborate with Sales, Supply Chain, and Finance to resolve escalations and maintain relationships.
• Promote digital channels (EDI, Customer Website) and align with AI roadmap.

Kenntnisse

Team leadership

Data integrity

Order management

KPI-driven

Process optimization

Digital channels adoption

Cross-functional collaboration

SAP

Salesforce.com

Ausbildung

Bachelor's degree

Tools

SAP

Salesforce.com

Jobbeschreibung

CARBAGAS AG, part of the Air Liquide Group, seeks a Manager to lead Order Intake and Standard Data teams. You will safeguard data integrity, oversee end-to-end order processing, and drive collaboration with Sales, Supply Chain and Finance to ensure efficient operations. Embrace digital channels and AI-driven improvements.

You will manage and mentor specialists, optimize KPIs, and contribute to a positive customer and distributor experience across the organization.