Employé(e) Guest Care 80-100%

Jobup; Bern; On-site; CHF 45,000 - 65,000; Full time

Benefits offered by this job

Staff restaurant

Free uniform cleaning

Employee social club

Job summary

Jobup in Bern is seeking a guest-focused professional to welcome guests, manage reception duties, and assist with check-ins and cloakroom services. You will also provide beverage service during gaming operations and offer technical support for gaming machines.

German fluency is required; knowledge of French and English is a plus. The role requires flexibility to work evenings, nights, and weekends in a lively, diverse environment.

Qualifications

• Experience in hospitality or service sectors preferred.
• Strong communication and customer service skills.
• Fluency in German; knowledge of French and English is a plus.

Responsibilities

• Reception and care of our guests
• Guest check-in at the reception with cloakroom service
• Operation of cash registers
• Beverage service during gaming operations
• Technical support for gaming machines

Skills

Hospitality experience

Communication skills

German fluency

French knowledge

English knowledge

Education

Basic commercial knowledge

Tools

Cash registers

Job description

Join our team to welcome and assist guests in a vibrant environment. Enjoy diverse tasks and great benefits!

Tasks

• Manage guest reception and provide top-notch service.
• Handle check-ins and cloakroom services efficiently.
• Offer drink service and technical support for gaming machines.

Skills

• Experience in hospitality or service sectors preferred.
• Strong communication and customer service skills.
• Fluency in German; knowledge of French and English is a plus.

Your area of responsibility

• Reception and care of our guests
• Guest check-in at the reception with cloakroom service
• Operation of cash registers
• Beverage service during gaming operations
• Technical support for gaming machines

What you bring

• Flair or experience in the service sector (hotel industry, gastronomy, sales), basic commercial knowledge an advantage
• Communicative, open and service-oriented manner
• Good knowledge of German, French and English an advantage
• Willingness to work evening, night and weekend shifts (shift work)
• Impeccable character (criminal record and debt collection register without entries)
• Well-groomed appearance

What we offer

• Varied activity in an unusual environment
• Future-oriented corporate culture
• Collegial and multicultural team
• Employee social club with regular events
• Market-based remuneration with fair tip sharing
• Staff restaurant and other fringe benefits
• Free uniform cleaning
• Participation in health-promoting activities and other recognitions
• Job-specific training opportunities

We look forward to receiving your application!