Electrical Power System Quality Engineer 80 - 100% (f/m/d)

Hitachi, Ltd.; Zürich; Hybrid; CHF 120.000 - 180.000; Vollzeit

Zusammenfassung

Hitachi, Ltd. is seeking a Customer Quality Engineer in Zürich to lead root cause analyses in gas insulated switchgear quality cases and to own responses to customer complaints.

The role combines technical depth with customer-facing collaboration and project leadership to deliver sustainable quality improvements. You will drive cross-functional investigations, prepare reports for stakeholders, and support on-site activities to prevent quality issues from recurring.

Qualifikationen

• 5 years of experience in Electrical power systems and O&M of T&D systems.
• Experience in quality function or project management in GIS field.
• Profound understanding of electrical systems and equipment.
• Experience in commissioning T&D systems is a plus.
• Fluent English; German and other languages are beneficial.
• Experience in quality management and/or project management is a plus.

Aufgaben

• Lead root cause analysis in GIS quality cases.
• Drive quality cases affecting multiple customers.
• Own internal and external customer complaints and ensure fast, sustainable solutions.
• Project management of larger quality cases and drive improvements.
• Prepare and present reports to stakeholders.
• Run sustainable improvement projects to prevent recurrences.
• Provide support for on-site investigations and troubleshooting.

Kenntnisse

Root cause analysis

Quality management

Project management

Electrical power systems

Communication

Fluent English

German beneficial

Jobbeschreibung

The opportunity

With our Gas insulated switchgear factory, we are producing cutting age equipment with the target to support the energy transition and to bring a sustainable future for all of us and for next generations. Being a part of our team, you can bring the value for the company, but for the society as well.

With increasing demand in our equipment and with priority of the company on the Quality of products and customers support, we are expanding our team with the position of Customer quality engineer. The role that combines technical skills as well as soft skills for direct customer collaboration, what makes it super interesting and dynamic. With the valuable contributions you will make a direct impact on the future of the company. Join our diverse, talented, performing and supportive team.

How you'll make an impact

• Lead root cause analysis in GIS quality cases.
• Drive the quality cases affecting multiple customers
• Owner of internal and external customer complaints and ensure a fast and sustainable solution
• Project management of bigger quality cases, identify improvements and drive their implementation.
• Prepare and present reports to internal and external stakeholders
• Run sustainable improvement projects to prevent quality issues to repeat.
• Provide support for and / or lead on-site investigations
• Prepare method statements for troubleshooting cases

Your background

• 5 years of Experience in Electrical power systems with experience in O&M of T&D systems
• Background in quality function or project management in gas-insulated switchgear field
• Profound understanding of electrical systems and electrical equipment
• Experience in commissioning T&D systems is a plus
• Fluent English skills, German and any other language are beneficial
• Experience in quality management and / or project management will be considered a plus
• Good communication and cultural sensitivity

More about us

Our flexible work practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.