Electrical Power System Quality Engineer 80 - 100% (f/m/d)

Hitachi Automotive Systems Americas, Inc.; Zürich; On-site; CHF 90,000 - 120,000; Full time

Job summary

Hitachi Energy Ltd. in Zurich, Switzerland, seeks a Customer Quality Engineer to lead root cause analyses in GIS quality cases and drive improvements across multiple customers. You will own complaints, manage larger quality projects, and present findings to stakeholders.

The role emphasizes strong communication, cross-functional collaboration, and the ability to implement sustainable solutions in a fast-paced environment. Fluency in English is required; German is a plus.

Qualifications

• 5 years of experience in electrical power systems, with O&M/TD systems knowledge.
• Background in quality function or project management in GIS/TD equipment.
• Strong understanding of electrical systems and equipment.
• Experience in commissioning TD systems is a plus.
• Fluent English; German or another language is beneficial.
• Experience in quality management or project management is advantageous.
• Good communication and cultural sensitivity.

Responsibilities

• Lead root cause analysis in GIS quality cases.
• Drive quality cases affecting multiple customers.
• Own internal and external customer complaints and ensure fast, sustainable solutions.
• Manage larger quality projects and drive improvements.
• Prepare and present reports to stakeholders.
• Run sustainable improvement projects to prevent recurrences.
• Support on-site investigations and provide guidance.
• Prepare method statements for troubleshooting cases.

Skills

Root cause analysis

Customer collaboration

Project management

Quality management

Communication

Multicultural sensitivity

Job description

Location: Zurich, Zurich, Switzerland Job ID: R0148208 Date Posted: 2026-10-27 Company Name: HITACHI ENERGY LTD Profession (Job Category): Quality Management Job Schedule: Full time Remote: No

Job Description

The opportunity With our Gas insulated switchgear factory, we are producing cutting age equipment with the target to support the energy transition and to bring a sustainable future for all of us and for next generations. Being a part of our team, you can bring the value for the company, but for the society as well. With increasing demand in our equipment and with priority of the company on the Quality of products and customers support, we are expanding our team with the position of Customer quality engineer. The role that combines technical skills as well as soft skills for direct customer collaboration, what makes it super interesting and dynamic. With the valuable contributions you will make a direct impact on the future of the company. Join our diverse, talented, performing and supportive team.

How you'll make an impact

• Lead root cause analysis in GIS quality cases.
• Drive the quality cases affecting multiple customers
• Owner of internal and external customer complaints and ensure a fast and sustainable solution
• Project management of bigger quality cases, identify improvements and drive their implementation.
• Prepare and present reports to internal and external stakeholders
• Run sustainable improvement projects to prevent quality issues to repeat.
• Provide support for and / or lead on-site investigations
• Prepare method statements for troubleshooting cases

Your background

• 5 years of Experience in Electrical power systems with experience in O&M of T&D systems
• Background in quality function or project management in gas-insulated switchgear field
• Profound understanding of electrical systems and electrical equipment
• Experience in commissioning T&D systems is a plus
• Fluent English skills, German and any other language are beneficial
• Experience in quality management and / or project management will be considered a plus
• Good communication and cultural sensitivity

More about us

Our flexible work practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on your website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

About Hitachi

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

Contact

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