Director, Client Partner - Travel and Leisure

EPAM Systems; Genf; Hybrid; CHF 180.000 - 240.000; Vollzeit

Benefits dieser Stelle

Five weeks of vacation

Employee Stock Purchase Plan (ESPP)

Extended pension plan

Sickness allowance insurance

Employee assistance program

Zusammenfassung

EPAM Systems Inc in Geneva, Switzerland, invites a Director, Client Partner to lead a strategic, high-impact client relationship in a hybrid work setup. You will engage senior client executives to grow EPAM's footprint across digital, data and AI initiatives, spanning travel, retail and consumer industries.

You will develop long-term account strategies, lead high-level proposals, and guide delivery teams globally to ensure profitable engagements while aligning with the client's business goals.

Qualifikationen

• Fluent Italian and English are required for advising senior stakeholders and leading engagements.
• Proven track record as Client Partner, Account Director or similar in IT services, consulting or digital agencies.
• Experience growing large enterprise accounts through senior-level relationships.
• Strong understanding of digital transformation, data and AI.

Aufgaben

• Own the client relationship at executive level, including CIO/CTO/COO/CFO.
• Develop and run a multi-year account strategy to grow EPAM's work with the client.
• Spend regular time with the client in Geneva and attend shaping meetings.
• Identify opportunities in marketing, customer loyalty, online sales, cloud and legacy system upgrades.
• Advise senior leaders on using AI and data to improve customer experience.
• Lead proposals and presentations that turn challenges into tailored solutions.
• Define scope of engagements and forecast financial results.
• Manage client expectations on delivery and commercial topics.
• Collaborate with EPAM's senior leaders and delivery teams in Italy and worldwide.

Kenntnisse

Italian fluency

English fluency

Executive relationship

Strategic account growth

Jobbeschreibung

We're looking for a Director, Client Partner to join our team in Geneva, Switzerland in a hybrid working mode. In this role you will lead EPAM's relationship with a global leisure and travel client that is building a strong in-house technology organization. You will build trusted relationships with the client's senior executives and grow EPAM's work in digital, data and AI. You will advise senior stakeholders and lead client engagements in Italian.ResponsibilitiesOwn the client relationship at executive level, including the CIO, CTO, COO and CFODevelop and run a multi-year account strategy that grows EPAM's work with the clientSpend regular time with the client in Geneva and join the meetings where decisions are shapedIdentify new opportunities in marketing, customer loyalty, online sales, cloud and the upgrade of older systemsAdvise senior leaders on how a large organization can use AI and data to improve the customer experienceLead proposals and presentations that turn client challenges into tailored solutionsDefine the scope of each engagement and forecast its financial resultsManage client expectations on both delivery and commercial topicsWork with EPAM's senior leaders, solution experts and delivery teams in Italy and worldwideRequirementsFluent Italian and English, with the ability to advise senior stakeholders and lead client engagements in ItalianProven experience as a Client Partner, Account Director or similar senior role in IT services, consulting or digital agenciesTrack record of growing large enterprise accounts through senior-level relationshipsStrong understanding of digital transformation, data and AIExperience in consumer-facing industries such as travel, shipping, airlines, telecommunications, hospitality, luxury or retailEntrepreneurial mindset with profit and loss responsibilityStrong problem-solving skills and a consulting approach to client challengesAbility to engage credibly with senior executives in a formal business cultureWillingness to spend regular time on site with the client in GenevaWe offer5 weeks of vacationEPAM Employee Stock Purchase Plan (ESPP)Enhanced parental leaveExtended pension planDaily sickness allowance insuranceEmployee assistance programGlobal business travel medical and accident insuranceLearning and development opportunities including in-house training and coaching, professional certifications, and courses• Please note that any offers will be subject to appropriate background checks• We do not accept CVs from recruiting or staffing agencies• For this position, we are able to consider applications from the following:- Swiss nationals- EU/EFTA nationals- Third-country nationals based in Switzerland with an appropriate work permit- Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits