Deskside Support Engineer

test-yantra-eu-2; Genf; Hybrid; CHF 110.000 - 140.000; Vollzeit

Zusammenfassung

test-yantra-eu-2 is seeking an experienced Senior Desk Side Support Engineer to provide high-quality onsite and remote IT support across Switzerland and global locations. The role requires 7–9 years of desk-side/IT support experience, fluent English and French, and hands-on knowledge of Windows 10/11, Microsoft 365, Azure AD/Entra ID, Intune, SCCM/MECM, ITSM and VIP support.

Ideal candidates will have experience supporting enterprise environments with 1,000+ users, with multinational teams and

Qualifikationen

• 7–9 years of desk-side/IT support experience.
• Fluent in English and French.
• Experience in enterprise environments with 1,000+ users.

Kenntnisse

Desk-Side Support

Windows 10/11

Microsoft 365

Azure AD/Entra ID

Intune/MECM

ITSM

VIP Support

Networking Basics

Collaboration Tools

Endpoint Security

Asset Lifecycle

ITIL

Tools

SCCM/MECM

Jobbeschreibung

We are looking for an experienced Senior Desk Side Support Engineer to provide high-quality onsite and remote IT support across Switzerland and global business locations.

Experience: 7–9 years

Languages: Fluent in English & French (Preferrable)

Key Skills:

• Desktop / Desk-Side / EUC Support
• Windows 10/11
• Microsoft 365 & Teams
• Active Directory / Azure AD / Microsoft Entra ID
• Intune & SCCM/MECM
• ServiceNow / ITSM
• VIP & Executive Support
• VPN, TCP/IP, DNS, DHCP & Wi-Fi troubleshooting
• Teams / Zoom / Webex & Meeting Room Support
• Endpoint Security, BitLocker & Patch Management
• Hardware, Peripheral & Printer Support
• Asset & Lifecycle Management
• ITIL / SLA / KPI Management

Ideal candidates will have experience supporting enterprise environments with 1,000+ users, VIP/executive stakeholders, and multinational teams. Swiss/European or financial-services experience is a strong advantage.