Delivery Manager

EPAM Systems (Switzerland) GmbH; Zürich; Hybrid; CHF 120,000 - 180,000; Full time

Job summary

EPAM Systems (Switzerland) GmbH is seeking a Delivery Manager to lead end-to-end delivery across multiple initiatives in the Romandie region with a hybrid work model in Switzerland. You will drive delivery excellence, apply AI-enabled practices across the software lifecycle, manage client relationships, and ensure adherence to MSAs/SOWs while coordinating cross-functional teams.

We value a strong background in complex project delivery, capability to govern engagements, and fluency in English and

Qualifications

• Proven delivery leadership experience in consulting or IT services.
• Strong stakeholder relationship management and communication skills.
• Fluent in English and French, with professional proficiency.
• Experience applying AI tools in delivery contexts and defining use cases.

Responsibilities

• Oversee end-to-end delivery across multiple initiatives, ensuring scope, budget and timelines.
• Implement delivery governance, pacing and reporting for transparency.
• Apply data-driven management using KPIs, dashboards and metrics.
• Lead AI adoption to enhance productivity in delivery processes.
• Build and maintain trust-based client relationships as main contact.
• Manage risks, changes and escalations to ensure predictable delivery.
• Oversee financial aspects including forecasting, margin control and cost efficiency.
• Ensure compliance with MSAs and SOWs, scope control and contractual adherence.
• Drive staffing, onboarding, coaching and performance management within teams.
• Collaborate with account management and tech leadership to support growth opportunities.

Skills

Delivery leadership

Stakeholder management

English & French

AI in delivery

Cloud & ERP

Education

Master's degree

Tools

ERP platforms

Cloud ecosystems (Azure/AWS/GCP)

Job description

Delivery Manager

EPAM Systems (Switzerland) GmbH Vacant since : 09.10.2026 Number of jobs : 1 8001 Zürich (ZH) 100% Immediately Permanent

We're looking for a Delivery Manager to join our team in Geneva, Switzerland in a hybrid working mode. In this role, you will manage end-to-end delivery across multiple initiatives for clients in the Romandie region, ensuring alignment with scope, timelines and quality standards. You will play a key part in establishing trust-based client relationships, driving delivery excellence and enabling AI-driven practices across the software development lifecycle. This is an opportunity to influence critical programs across diverse industries and contribute to EPAM's growth in the Swiss market.

Responsibilities

• Oversee end-to-end delivery across multiple initiatives, ensuring alignment with scope, quality, budget and timelines
• Implement delivery governance, pacing and reporting for transparency and continuous improvement
• Apply data-driven management using key performance indicators, dashboards and operational metrics
• Lead AI adoption and enablement to enhance productivity in delivery processes
• Build and maintain trust-based relationships with client stakeholders as the main point of contact
• Manage risks, changes and escalations to ensure predictable delivery
• Manage financial aspects of delivery, including forecasting, margin control and cost efficiency
• Ensure compliance with Master Service Agreements (MSAs) and Statements of Work (SOWs), maintaining scope control and contractual adherence
• Drive effective staffing, onboarding, coaching and performance management within delivery teams
• Collaborate with account management and technical leadership to support growth opportunities and transformation initiatives

Requirements

• Proven experience in delivery leadership roles (Delivery Manager, Program Manager, Engagement Lead) within consulting or IT services
• Strong background in managing complex projects and client stakeholder relationships
• Experience governing delivery under MSAs and SOWs, including scope and change management
• Understanding of technology-related legal concepts such as data privacy and delivery obligations
• Technical exposure to enterprise environments, ERP platforms, cloud ecosystems such as Azure, AWS or GCP and system integrations
• Practical knowledge of the software development lifecycle, with Agile and Waterfall experience
• Hands-on experience using AI tools such as coding assistants, agentic frameworks and large language model APIs
• Ability to demonstrate AI adoption in real delivery work
• Ability to identify and quantify AI use cases and articulate value to technical and business stakeholders
• Strong communication and stakeholder management skills, with professional fluency in English and French

Nice to have

• Familiarity with the Geneva and Romandie business environment and local client expectations
• Experience in governance or engineering transformation using generative AI techniques
• Exposure to business development activities such as contributions to requests for proposal (RFPs) and requests for information (RFIs)

Work location

• 8001 Zürich (ZH)

Workload

• 100%

Employment start

• Immediately

Employment duration

• Permanent

Qualification

• unskilled

Work experience

• More than 3 years

Education

• Master's degree from a university of applied sciences or equivalent

English

• Orally : Very good knowledge
• Written : Very good knowledge

French

• Orally : Very good knowledge
• Written : Very good knowledge