Delivery Lead — AI-Driven Programs & Client Trust (Geneva)

EPAM Systems; Genf; Hybrid; CHF 140,000 - 210,000; Full time

Benefits offered by this job

5 weeks vacation

ESPP

Enhanced parental leave

Extended pension plan

Sickness insurance

Employee assistance program

Travel insurance (medical & accident)

Job summary

EPAM Systems in Geneva, Switzerland, is seeking a Delivery Manager to lead end-to-end delivery across multiple initiatives in a hybrid setup, aligning scope, timelines and quality for clients in the Romandie region. You will establish trust-based client relationships, drive delivery excellence and enable AI-driven practices across the software lifecycle, collaborating with account and technical leadership.

This role offers growth opportunities within EPAM's Swiss market and requires strong

Qualifications

• Experience in delivery leadership roles (Delivery Manager, Program Manager, Engagement Lead) within consulting or IT services.
• Experience governing delivery under MSAs and SOWs, including scope and change management.
• Strong understanding of data privacy concepts and delivery obligations.

Responsibilities

• Oversee end-to-end delivery across multiple initiatives, ensuring alignment with scope, quality, budget and timelines.
• Implement delivery governance, pacing and reporting for transparency and continuous improvement.
• Apply data-driven management using KPIs, dashboards and operational metrics.
• Lead AI adoption and enablement to enhance productivity in delivery processes.
• Build and maintain trust-based relationships with client stakeholders as the main point of contact.
• Manage risks, changes and escalations to ensure predictable delivery.
• Manage financial aspects of delivery, including forecasting, margin control and cost efficiency.
• Ensure compliance with MSAs and SOWs, maintaining scope control and contractual adherence.
• Drive effective staffing, onboarding, coaching and performance management within delivery teams.
• Collaborate with account management and technical leadership to support growth opportunities and transformation initiatives.

Skills

Delivery leadership

Stakeholder management

MSA/SOW governance

Data privacy awareness

AI adoption

AI tooling awareness

Agile & Waterfall

English & French communication

Tools

Azure

AWS

GCP

ERP platforms

Job description

EPAM Systems in Geneva, Switzerland, is seeking a Delivery Manager to lead end-to-end delivery across multiple initiatives in a hybrid setup, aligning scope, timelines and quality for clients in the Romandie region. You will establish trust-based client relationships, drive delivery excellence and enable AI-driven practices across the software lifecycle, collaborating with account and technical leadership.

This role offers growth opportunities within EPAM's Swiss market and requires strong