Data Management & IT Support Specialist

CONNECT44; Zürich; On-site; CHF 60,000 - 80,000; Full time

Job summary

CONNECT44 in Zürich is seeking an IT and data support specialist to help manage daily data administration tasks and provide first-level IT help desk support to users across internal systems.

You will maintain databases, assist with access control, troubleshoot issues, and collaborate with international teams while adhering to data protection and security policies. Fluency in German and English is expected, with a professional working proficiency in Chinese.

Qualifications

• Bachelor's degree in IT, Computer Science, Data Management, or a related field.
• Initial experience in IT support, help desk, or data management is an advantage.
• Strong problem-solving and communication skills.
• Structured, reliable, and service-oriented working style.
• Good knowledge of common IT systems and Microsoft Office.

Responsibilities

• Support daily data management and data administration activities.
• Maintain and update data in internal systems and databases.
• Provide first-level IT help desk and user support.
• Handle basic hardware, software, system access, and application-related issues.
• Troubleshoot technical issues and elevate complex cases to the relevant IT teams.
• Maintain documentation and support internal reporting.
• Collaborate with internal teams and international stakeholders.
• Follow IT security, data protection, and company policies.

Skills

Problem solving

Communication

Service orientation

Structured working style

Education

Bachelor's degree in IT, Computer Science, Data Management

Tools

Microsoft Office

IT systems knowledge

Job description

CONNECT44 in Zürich is seeking an IT and data support specialist to help manage daily data administration tasks and provide first-level IT help desk support to users across internal systems.

You will maintain databases, assist with access control, troubleshoot issues, and collaborate with international teams while adhering to data protection and security policies. Fluency in German and English is expected, with a professional working proficiency in Chinese.