Data Center Technician | On-Site Hardware & Network Expert

Axiom Technologies; Buchs (SG); Vor Ort; CHF 70.000 - 95.000; Vollzeit

Zusammenfassung

Axiom Technologies in Switzerland is seeking a competent on-site IT Support Technician to coordinate activities in a busy data centre environment. You will provide on-site/ on-call assistance to end-users within the desktop computing environment to ensure timely service delivery.

The role covers hardware, network, and media handling, requiring hands-on experience with servers, cabling, patch panels, and remote collaboration with the team. Occasional after-hours support may be needed.

Qualifikationen

• Diploma or degree in IT, Electronics, or related field.
• Minimum 2+ years in data centre or field support roles.
• Basic knowledge of networking, server hardware, and storage systems.
• Familiarity with cabling (Ethernet/fiber), patch panels, and remote management tools.
• Comfortable working in a physically demanding environment and on‑call shifts.
• Strong communication and coordination skills.

Aufgaben

• Perform rack and stack of servers, switches, routers, and other IT hardware.
• Power cycle equipment, check LED indicators, and perform basic diagnostics on servers and network devices.
• Unbox and prepare hardware during installation; remove and un-rack decommissioned equipment.
• Replace or add hot-swappable components (e.g., RAID drives, memory, blades).
• Support firmware/driver upgrades and remote management configuration per instructions.
• Assist in setup, patching, and basic troubleshooting of network devices and cabling.
• Check and re-patch physical network connectivity as guided by the remote support team.
• Support fiber patch cord replacements, patch panel troubleshooting, and wireless access point installation/testing.
• Act as on-site hands for remote teams—executing commands, reporting equipment status, and performing visual/audio verifications.
• Relay console messages or error states to remote teams.
• Execute commands on behalf of the remote team when required.
• Manage backup tape operations: load/unload tapes, inventory tracking, and coordination with offsite storage vendors.
• Assist in resolution of media-related issues (e.g., stuck tapes or ATL faults).
• Liaise with third‑party vendors for replacements or installations as instructed.
• Coordinate access and activities with facilities and security teams for maintenance, rack movements, or site surveys.
• Participate in pre‑installation/site surveys including power, cabling, and mounting coordination.
• Maintain asset inventory and cable tagging.
• Verify cable dressing as per client standards after any changes.
• Report abnormalities, status updates, and physical inspections to the remote support team.
• Maintain up‑to‑date diagrams and maps for cooling, power, network flow, and physical layouts.

Kenntnisse

Networking basics

Server hardware

Storage systems

Cabling & patch panels

On-site coordination

Communication skills

Flexible shifts

Ausbildung

Diploma or degree in IT/Electronics/related field

Tools

Remote management tools

Jobbeschreibung

Axiom Technologies in Switzerland is seeking a competent on-site IT Support Technician to coordinate activities in a busy data centre environment. You will provide on-site/ on-call assistance to end-users within the desktop computing environment to ensure timely service delivery.

The role covers hardware, network, and media handling, requiring hands-on experience with servers, cabling, patch panels, and remote collaboration with the team. Occasional after-hours support may be needed.