Customer Logistics Manager (m/f/d)

Itech Consult AG; Kaiseraugst; Hybrid; CHF 120.000 - 180.000; Vollzeit

Zusammenfassung

Itech Consult AG, Kaiseraugst (AG), Switzerland, seeks a Customer Logistics Manager (m/f/d) to oversee global supply, inventory and replenishment for drug products to third-party markets worldwide. You will drive KPI metrics, data-driven insights and cross-functional collaboration in a pharma context.

The ideal candidate has a Bachelor’s in SCM with 5+ years in pharma logistics, SAP and AI tool proficiency, and fluent English (German a plus).

Qualifikationen

• Bachelor’s degree in Supply Chain Management, Logistics or equivalent.
• Minimum 5 years of professional experience in supply chain within pharma.
• Proficient in SAP, MS Office and AI-driven supply chain tools/analytics.
• Professional-level English; German is a plus.

Aufgaben

• Ensure global market supply to third party customers on time in full at the right quality and cost
• Partner with interfaces for upstream replenishment coordination from central packaging
• Continuously improve the cost-to-serve model (incl. KPI metrics)
• Leverage data for decision making using analytics, simulations and customer insights
• Drive efficiency by identifying value-adding and productivity opportunities via tech and data
• Collaborate with functions across markets to understand changes impacting supply and adjust replenishment plans
• Ensure appropriate supply chain set-up including master data

Kenntnisse

Supply chain management

SAP

Microsoft Office

English

Ausbildung

Bachelor’s degree in Supply Chain Management, Logistics

Higher professional education (Swiss PET diploma or equivalent)

Tools

SAP

Microsoft Office

AI analytics tools

Jobbeschreibung

Customer Logistics Manager (m/f/d)

Itech Consult AG Vacant since : 24.09.2026 Number of jobs : 1 4303 Kaiseraugst (AG) 100% Immediately Permanent

Customer Logistics Manager (m/f/d) – global market / supply chain / SAP / pharmaBackground: The Global Supply Chain Operations Organization centrally manages supply, inventory, and replenishment planning for drug products, connecting markets directly to the global manufacturing network. Within this end-to-end framework, the Customer Logistics Manager is responsible for trading and delivering semi-finished(SEMP) and finished products (FG) to third-party customer markets worldwide. This role ensures high service levels, right-first-time order fulfillment, and fullcompliance for product and document supply. Key responsibilities includecoordinating upstream replenishment, maintaining master data and supply chainsetups, optimizing the cost-to-serve model, and leveraging data analytics andtechnology to drive efficiency and meet service goals in collaboration with local and global stakeholders.The Perfect Candidate The ideal candidate holds a Bachelor’s degree with further education or specializedtraining in Supply Chain Management. They bring a minimum of 5 years ofprofessional supply chain operational experience within a pharmaceuticalenvironment, accompanied by strong logistics expertise. Proficiency in SAP,Microsoft Office, and AI tools is required, along with professional-level English skills(German language skills are a plus). While GMP experience is beneficial, it is notmandatory. The candidate should demonstrate a solid track record of using datadriveninsights to manage supply metrics and collaborate effectively with crossfunctionalteams.Tasks & Responsibilities:

Ensure global market supply to third party customers on time in full at the right quality and cost

Partner with different interfaces for upstream replenishment coordination from central packaging

Continuously improve the cost-to-serve-model (incl. KPI metrics).

Leverage data for decision making by using e.g. analytics, simulation tools and customer insights

Drive efficiency through identifying value-adding and productivity-enhancing opportunities through technology and data

Collaborate with different functions in the markets to understand the changes which may impact supply to the country and align with planning functions to adjust the Replenishment Plan

Ensure appropriate supply chain set-up (incl. e.g. master data)

Must Haves:

Education: Bachelor’s degree in Supply Chain Management, Logistics,

Minimum 5 years of professional experience in Supply Chain Management

and Operations within the pharmaceutical industry.

SAP, Microsoft Office, and familiar with AI-driven supply chain

tools/analytics.

Professional fluency in English (written and spoken); German is a plus.

Reference Nr.: 925261SBI Role: Customer Logistics Manager Industrie: Pharma Workplace: KaiseraugstPensum: 100% (40% remote) Start: ASAP Duration: 1 year++ Deadline: 01.10.2026

• Work location 4303 Kaiseraugst (AG)
• Workload 100%
• Employment start Immediately
• Employment duration Permanent
• Qualification skilled
• Work experience More than 3 years
• Education Higher professional education and training, Swiss Federal PET diploma or equivalent
• English Orally : Very good knowledge Written : Very good knowledge
• By email [e-mail]
• By phone [phone]

About us: ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.