Customer Logistics Manager

ITech Consult AG; Kaiseraugst; Hybrid; CHF 120.000 - 180.000; Vollzeit

Zusammenfassung

ITech Consult is seeking a Customer Logistics Manager to lead global market supply, managing SEMF and FG delivery across customer markets in the pharmaceutical industry. You will ensure high service levels, right-first-time fulfillment, and full compliance while coordinating upstream replenishment and master data setups.

Ideal candidates bring at least 5 years in SCM/Operations, SAP and analytics experience, and fluent English with German a plus. The role offers 40% remote work from Kaiseraugst.

Qualifikationen

• Bachelor's degree in SCM or Logistics.
• Minimum 5 years of professional experience in SCM and Operations in the pharmaceutical industry.
• SAP, Microsoft Office, and familiarity with AI-driven supply chain tools/analytics.
• Professional fluency in English (German a plus).

Aufgaben

• Ensure global market supply to third-party customers on time in full at the right quality and cost.
• Coordinate upstream replenishment coordination from central packaging with interfaces.
• Continuously improve the cost-to-serve model (incl. KPI metrics).
• Leverage data for decision making using analytics and tools.
• Drive efficiency through technology and data initiatives.
• Collaborate with market functions to adjust the Replenishment Plan.
• Ensure appropriate supply chain setup (e.g., master data).

Kenntnisse

SCM

Operations

Analytics

Ausbildung

Bachelor's degree in SCM or Logistics

Tools

SAP

Microsoft Office

AI-driven tools

Jobbeschreibung

Customer Logistics Manager (m/f/d) - global market / supply chain / SAP / pharma

Background: The Global Supply Chain Operations Organization centrally manages supply, inventory, and replenishment planning for drug products, connecting markets directly to the global manufacturing network. Within this end-to-end framework, the Customer Logistics Manager is responsible for trading and delivering semi-finished(SEMP) and finished products (FG) to third-party customer markets worldwide. This role ensures high service levels, right-first-time order fulfillment, and fullcompliance for product and document supply. Key responsibilities includecoordinating upstream replenishment, maintaining master data and supply chain
setups, optimizing the cost-to-serve model, and leveraging data analytics andtechnology to drive efficiency and meet service goals in collaboration with local and global stakeholders.

Tasks & Responsibilities:

• Ensure global market supply to third party customers on time in full at the right quality and cost
• Partner with different interfaces for upstream replenishment coordination from central packaging
• Continuously improve the cost-to-serve-model (incl. KPI metrics).
• Leverage data for decision making by using e.g. analytics, simulation tools and customer insights
• Drive efficiency through identifying value-adding and productivity-enhancing opportunities through technology and data
• Collaborate with different functions in the markets to understand the changes which may impact supply to the country and align with planning functions to adjust the Replenishment Plan
• Ensure appropriate supply chain set-up (incl. e.g. master data)

Must Haves:

• Education: Bachelor's degree in Supply Chain Management, Logistics,
• Minimum 5 years of professional experience in Supply Chain Management and Operations within the pharmaceutical industry.
• SAP, Microsoft Office, and familiar with AI-driven supply chain tools/analytics.
• Professional fluency in English (written and spoken); German is a plus.

Reference Nr.: 925261SBI Role: Customer Logistics Manager Industrie: Pharma Workplace: Kaiseraugst Pensum: 100% (40% remote) Start: ASAP Duration: 1 year++ Deadline: 01.10.2026

About us: ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.