Customer Logistics Manager

ELAN Personal AG; Kaiseraugst; Vor Ort; CHF 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Global pharma exposure

Modern Basel campus

Cross-functional collaboration

Training and development opportunities

Dynamic team environment

Zusammenfassung

ELAN Personal AG in Kaiseraugst near Basel seeks a Customer Logistics Manager to lead end-to-end supply and delivery of semi-finished and finished products to global third-party customers, ensuring service levels and right-first-time order fulfillment.

You will optimize replenishment, master data governance, and the cost-to-serve model, working with local and global stakeholders to drive efficiency through data analytics and technology.

Qualifikationen

• Bachelor's degree in SCM, logistics, business, or related field.
• At least 5 years of professional experience in supply chain management and operations within pharma.
• Proficiency with SAP, Microsoft Office and AI-driven supply chain analytics.
• Professional fluency in English (German is a plus).

Aufgaben

• Ensure global market supply to third party customers on time in full with quality and cost.
• Coordinate upstream replenishment from central packaging interfaces.
• Continuously improve the cost-to-serve model and KPI metrics.
• Leverage data analytics and tools to drive decision making.
• Drive efficiency through technology and data to create value.
• Collaborate with market functions to align replenishment plans.
• Ensure proper master data and supply chain set-up.

Kenntnisse

English fluency

Ausbildung

Bachelor's degree in Supply Chain Management / Logistics / Business

Tools

SAP

Microsoft Office

AI-driven analytics tools

Jobbeschreibung

Customer Logistics Manager

ELAN Personal AG Vacant since : 24.09.2026 4303 Kaiseraugst (AG) 100% Immediately Permanent

Roche Switzerland bridges the gap between pharmaceuticals and diagnostics. Important research and development functions are located here. For our long-term client, F. Hoffmann-La Roche AG in Kaiseraugst, we are looking for a

Background

The Global Supply Chain Operations Organization centrally manages supply, inventory, and replenishment planning for drug products, connecting markets directly to the global manufacturing network. Within this end-to-end framework, the Customer Logistics Manager is responsible for trading and delivering semi-finished (SEMP) and finished products (FG) to third-party customer markets worldwide. This role ensures high service levels, right-first-time order fulfillment, and full compliance for product and document supply. Key responsibilities include coordinating upstream replenishment, maintaining master data and supply chain setups, optimizing the cost-to-serve model, and leveraging data analytics and technology to drive efficiency and meet service goals in collaboration with local and global stakeholders.

Tasks & Responsibilities

• Ensure global market supply to third party customers on time in full at the right quality and cost
• Partner with different interfaces for upstream replenishment coordination from central packaging
• Continuously improve the cost-to-serve-model (incl. KPI metrics)
• Leverage data for decision making by using e.g. analytics, simulation tools and customer insights
• Drive efficiency through identifying value-adding and productivity-enhancing opportunities through technology and data
• Collaborate with different functions in the markets to understand the changes which may impact supply to the country and align with planning functions to adjust the Replenishment Plan
• Ensure appropriate supply chain set-up (incl. e.g. master data)

Must Haves

• Education: Bachelor's degree in Supply Chain Management, Logistics, Business, or a related field (or equivalent specialized training)
• Minimum 5 years of professional experience in Supply Chain Management and Operations within the pharmaceutical industry
• SAP, Microsoft Office, and familiar with AI-driven supply chain tools/analytics
• Professional fluency in English (written and spoken); German is a plus

What you will be offered

• An opportunity to work in one of the world's most important pharmaceutical companies
• Modern campus with plenty of green spaces and meeting areas
• Central location in Basel
• Varied job profile
• Further training opportunities through temptraining
• Working in a dynamic and motivated team

Basel-Stadt Pharma Supply Chain Logistics Master Data Management SAP