Concierge (f/m/d)

Kempinski Hotels; Sankt Moritz; Vor Ort; CHF 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Staff accommodation nearby

Ski opportunities

Employee events

Zusammenfassung

Kempinski Hotels in St. Moritz seeks a concierge for the winter season 2026/2027. You will greet guests with a smile, ensuring they feel at ease and receive outstanding service in Switzerland's renowned luxury hotel.

Knowledge of OPERA is an advantage, and German and English language skills are essential. Applicants should have specialist training, an eye for detail, and enjoy team-based work in a high-standard environment with staff accommodation and Alps living.

Qualifikationen

• Successful completion of specialist training and initial professional experience in a similar position.
• Very good knowledge of German and English; Italian and other languages advantageous.
• Structured, organised work style with high quality awareness; strong team orientation.

Aufgaben

• Greeting guests with a smile and ensuring they feel at ease from the first moment.
• Ensure guests receive the best possible service in a leading Swiss hotel.

Kenntnisse

German language

English language

Teamwork

Quality awareness

Professional appearance

Guest service

Ausbildung

Specialist training

Tools

OPERA

Jobbeschreibung

Department: Rooms Division, Front Office & Guest Services

Location: Switzerland - St. Moritz

Description

Under a name steeped in tradition, Kempinski, hoteliers since 1897, has travelled the world in search of fascinating destinations without ever forgetting its traditions and European heritage. The lavish resorts as well as the stylish city and wellness hotels reflect an individual and unique character, especially for guests who appreciate 5-star service and luxury when travelling for business or pleasure.

What actually makes a Grand Hotel? It is ahead of its time, it creates traditions and cultivates them. Would you like to develop your own traditions and strengthen the positioning of your area as a sporty, welcoming and refreshingly uncomplicated 5-star hotel?

Do you prefer to measure yourself against high standards? Are you only satisfied when your guests are satisfied? Are you highly motivated and do you appreciate the expertise of a well-coordinated team?

To strengthen our front office team, we are looking for you as a concierge for the coming winter season 2026/2027!

Key Responsibilities

Service is your vocation, because together with our motivated team you ensure that our hotel guests receive the best possible service. It is easy for you to greet our guests with a smile in one of the most renowned hotels in Switzerland and ensure that they feel completely at ease from the very first moment.

Skills, Knowledge and Expertise

• Successfully completed specialist training and initial professional experience in a similar position
• Knowledge of OPERA is an advantage
• Professional competence, creativity and attention to detail, as well as a very high level of quality awareness
• Structured, organised way of working and representative appearance
• Great interest in team-oriented work
• Very good knowledge of German and English, knowledge of Italian and other languages is an advantage
• Valid driving licence for cars (class B)

Our offer

• Live and work in the heart of the Engadine Alps
• A wide range of creative opportunities
• Pleasant working atmosphere in a young and dynamic team
• International career prospects and development opportunities
• Outstanding employee benefits in all Kempinski Hotels
• Staff accommodation in the immediate vicinity of the hotel incl. washing facilities, fitness & communal room and a wide range of meals in our staff restaurant. Laundry facilities, fitness & communal room, kitchen and a wide range of meals in our staff restaurant
• Free use of the in-house childcare centre for employees' children
• Monthly employee activities such as skiing, snowboarding and cross-country skiing courses, hiking excursions, spa evenings and German courses
• Internal 'Feel Good Committee' to help shape all welfare issues