Client-Focused Front Desk & Office Coordinator

Banque Internationale à Luxembourg (Suisse) SA; Genf; Hybrid; CHF 55,000 - 75,000; Full time

Job summary

Banque Internationale à Luxembourg (Suisse) SA (BIL Suisse) seeks a professional receptionist to warmly welcome clients and visitors in our Geneva office. You will manage incoming calls, screen or transfer as needed, handle mail and courier tasks, and keep meeting rooms ready for client meetings.

You will also maintain office supplies, manage access badges, assist with events, and provide occasional support to different departments while upholding high standards of discretion and client service

Qualifications

• Must have receptionist experience and client-service mindset.
• Hospitality background is a strong plus.
• Strong communication skills in French and English; client-oriented.
• Proficient in IT tools (Outlook, Word, Excel) and able to learn internal systems quickly.
• Excellent organizational skills and ability to multitask; reliable and discreet.

Responsibilities

• Greet and welcome clients and visitors, ensuring a positive first impression.
• Answer, screen, and transfer incoming calls professionally.
• Handle incoming/outgoing mail, scanning, distribution, postage, and DHL shipments.
• Manage meeting rooms (reservations, preparation, coordination).
• Maintain office upkeep: supplies, beverages, fruits, stationery; ensure shared spaces are ready.

Skills

Reception experience

Client service

French & English

Organizational skills

Discretion

Team player

Education

Hospitality background

Tools

Outlook

Word

Excel

Job description

Banque Internationale à Luxembourg (Suisse) SA (BIL Suisse) seeks a professional receptionist to warmly welcome clients and visitors in our Geneva office. You will manage incoming calls, screen or transfer as needed, handle mail and courier tasks, and keep meeting rooms ready for client meetings.

You will also maintain office supplies, manage access badges, assist with events, and provide occasional support to different departments while upholding high standards of discretion and client service