Client Advisor / Sales Associate

AVART; Lugano; Vor Ort; CHF 55.000 - 90.000; Vollzeit

Zusammenfassung

AVART in Lugano, a contemporary fashion and culture platform, seeks a Client Advisor / Sales Associate for AVART MEN.

You will welcome clients, offer informed recommendations across a curated portfolio of international brands, and build lasting relationships through thoughtful clienteling. Fluent English is essential; Italian and other languages are valued. The role focuses on sales, service and a distinctive in-store experience.

Qualifikationen

• Strong interpersonal and communication skills.
• Fluent English is essential; Italian and additional languages are valued.
• Proven ability to achieve sales results and build client relationships.

Aufgaben

• Greet and assist clients with a confident, attentive approach.
• Develop long-term relationships with local and international clientele.
• Build and maintain an active client book through clienteling.
• Understand client preferences and provide relevant recommendations.
• Develop strong knowledge of brands, fabric, construction and design.
• Communicate product character and qualities clearly and authentically.
• Follow up on new arrivals, pieces, and personal requests.
• Contribute to sales targets and store performance.
• Support private appointments, events and client-focused initiatives.
• Maintain high standards of sales floor presentation and stock organisation.
• Contribute to AVART MEN's daily operation and development.

Kenntnisse

Interpersonal skills

Communication skills

Sales oriented

Clienteling

Independence

Jobbeschreibung

Avart is an independent retail and cultural platform based in Lugano, Switzerland, focused on contemporary fashion and visual culture.

The company curates a selection of international designers, objects, and projects, operating at the intersection of fashion, art, and design through a strong and distinctive visual identity.

Avart operates across three interconnected spaces: two physical locations in Lugano and its online platform, creating a consistent experience across both physical and digital environments. AVART is looking for its men's store in Lugano a Client Advisor / Sales Associate with strong product knowledge, outstanding personality and a genuine interest in contemporary fashion and culture.

You will work closely with our clientele, offering informed and personal advice across a carefully selected portfolio of international and independent brands. The role combines sales, client development and product expertise, with a strong focus on building lasting relationships and creating a distinctive in-store experience.

Key Responsibilities

• Welcome and assist clients with a confident, attentive and personal approach.
• Develop long-term relationships with local and international clientele.
• Build and maintain an active client book through thoughtful and consistent clienteling.
• Understand individual preferences and provide relevant, well-considered recommendations.
• Develop strong knowledge of our brands, collections, fabrics, construction and design.
• Communicate the character and qualities of each product with clarity and authenticity.
• Follow up with clients on new arrivals, special pieces, personal requests and ongoing needs.
• Contribute actively to sales targets and overall store performance.
• Support private appointments, events and client-focused initiatives.
• Maintain high standards across the sales floor, product presentation and stock organisation.
• Contribute to the daily operation and development of AVART MEN.

We are looking for someone with:

• A strong personal sense of style and an educated eye.
• Genuine curiosity about fashion, design, art and contemporary culture.
• Excellent interpersonal and communication skills.
• A natural ability to understand different personalities, tastes and expectations.
• Strong commercial awareness and a proven ability to achieve sales results.
• A thoughtful and consistent approach to clienteling.
• Excellent product knowledge and the curiosity to keep developing it.
• Initiative, reliability and a high level of attention to detail.
• Confidence, discretion and a polished professional presence.
• The ability to work independently and as part of a small, close-knit team

Fluent English is essential. Italian and additional languages are highly valued.

What We Value

At Avart, selection, knowledge and judgement are central to the way we work.

We value people who are curious about the world around them, have a clear personal perspective and take genuine interest in both products and people.

The right candidate will be able to connect a client with the right product through knowledge, observation and an understanding of personal style.

A strong commercial instinct is important. So are taste, curiosity, discretion and the ability to build trust over time.

If this reflects the way you approach fashion, clients and sales, we would like to hear from you.