Campus Reception & Admin Coordinator

EHL; Lausanne; Vor Ort; CHF 60.000 - 85.000; Vollzeit

Benefits dieser Stelle

Free meals

Parking space or public transport

Access to services and facilities

Zusammenfassung

EHL Lausanne is looking for a Reception Officer to ensure smooth administrative and operational support across our campus facilities. You will manage a high volume of emails, welcome students and staff, handle calls and bookings, and coordinate with internal departments to maintain accurate records—delivering a professional service aligned with EHL values.

This permanent role emphasizes organization, attention to detail and customer service, with fluency in French and comfortable English.

Qualifikationen

• You hold a CFC or equivalent qualification, ideally in administration, hospitality or customer service.
• You have at least 2 years of professional experience, ideally in an administrative or reception environment.
• You enjoy roles with a strong administrative focus and a high volume of emails to manage.

Aufgaben

• Manage and respond to a high volume of emails and administrative requests.
• Welcome and assist students, staff and external users.
• Handle incoming calls and direct requests to the appropriate contacts.
• Manage bookings, registrations, cancellations and related administrative follow-up.
• Follow up on payments, access rights, registrations and other administrative matters.
• Maintain accurate databases, records and tracking tools.
• Coordinate requests and information with various internal departments.
• Prepare and maintain administrative documents and reports.
• Contribute to improving reception processes and procedures.
• Ensure the smooth daily operation of the reception and support Student Assistants.

Kenntnisse

French fluency

English fluency

Customer service mindset

Organizational skills

Attention to detail

Ausbildung

CFC or equivalent in administration

Tools

Booking systems

IT tools

Jobbeschreibung

EHL Lausanne is looking for a Reception Officer to ensure smooth administrative and operational support across our campus facilities. You will manage a high volume of emails, welcome students and staff, handle calls and bookings, and coordinate with internal departments to maintain accurate records—delivering a professional service aligned with EHL values.

This permanent role emphasizes organization, attention to detail and customer service, with fluency in French and comfortable English.