Bilingual Travel Itinerary Designer (German/English)

My-Mountains GmbH; Luzern; On-site; CHF 85,000 - 115,000; Full time

Benefits offered by this job

SBB travel pass reimbursement

Discounted hotel bookings

Rigi seasonal pass

Seasonal office events

Opportunity to join day trips

Job summary

MyMountains in Lucerne, Switzerland seeks an organized Travel Planner to manage tour guides and ski instructors, coordinate hotels, trains, and activities, and craft detailed client itineraries. You will negotiate supplier terms, prepare quotes for day tours, and provide phone/email support. The role requires a proactive, problem-solving mindset and a flexible weekend rotation.

Start ideally in 2027. The position is full-time, based in Lucerne, with a 1-year contract and potential for permanent

Qualifications

• Autonomous and highly organized.
• Proactively provide solutions to optimise and streamline processes.
• Nothing is impossible attitude.
• Degree in Tourism or 1–3 years of relevant industry experience.
• Fluent German and excellent English.
• Swiss citizens or valid work permit for Switzerland.

Responsibilities

• Manage our pool of Tour Guides and Ski Instructors: availabilities, bookings, contracts.
• Manage bookings for hotels, restaurants, trains, entrance tickets, and activities.
• Prepare and update detailed client itineraries.
• Negotiate rates and conditions with suppliers.
• Prepare quotations and travel proposals for our Day Tours.
• Provide customer support via phone and email.
• Participate in weekend and public holiday duty rotations.

Skills

Autonomous

Highly organized

Problem solving

Analytical skills

Written & verbal communication

German & English fluency

Education

Degree in Tourism or 1–3 years of relevant industry experience

Job description

MyMountains in Lucerne, Switzerland seeks an organized Travel Planner to manage tour guides and ski instructors, coordinate hotels, trains, and activities, and craft detailed client itineraries. You will negotiate supplier terms, prepare quotes for day tours, and provide phone/email support. The role requires a proactive, problem-solving mindset and a flexible weekend rotation.

Start ideally in 2027. The position is full-time, based in Lucerne, with a 1-year contract and potential for permanent