Bilingual Telesales Exec (FR/EN) – Grow SME Accounts

DHL; Zürich; Presencial; Vertraulich; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

13th month salary

5 weeks vacation

Shipping discounts

Mobile phone subsidies

Public transport subsidy

Training opportunities

Descripción de la vacante

DHL Express Schweiz AG in Regensdorf seeks a Telesales Executive fluent in French and English to manage a broad SME portfolio and grow revenue. You will use telephone, video messages and virtual meetings to develop existing accounts and win new customers, while ensuring alignment with tariff policies and volume targets.

The role offers extensive incentives, training opportunities, and a dynamic, international team environment within DHL’s renowned logistics network.

Formación

• Experience in sales or telesales is required.
• Fluent French and English; German is a plus.
• Excellent communication and negotiation skills.
• Strong customer service orientation.
• Autonomous with good organizational skills.
• Team player in international settings.
• Comfortable using virtual communication tools.

Responsabilidades

• Manage a portfolio of around 500 SME customers with ~2 million in sales responsibility via calls, virtual meetings and video messages.
• Develop portfolio activity and acquire/retain new customers from provided leads.
• Ensure customer activity aligns with tariff/volume policies.

Conocimientos

Sales experience

Bilingual FR/EN

Communication skills

Negotiation skills

Customer service

Autonomous & organized

Team player

Digital communication tools

Herramientas

Skype

Microsoft Teams

Zoom

Loom

Descripción del empleo

DHL Express Schweiz AG in Regensdorf seeks a Telesales Executive fluent in French and English to manage a broad SME portfolio and grow revenue. You will use telephone, video messages and virtual meetings to develop existing accounts and win new customers, while ensuring alignment with tariff policies and volume targets.

The role offers extensive incentives, training opportunities, and a dynamic, international team environment within DHL’s renowned logistics network.