Automation & AI IT Specialist (Labs & G&A)

Monte Rosa Therapeutics, Inc.; Basel; Vor Ort; CHF 90.000 - 120.000; Vollzeit

Zusammenfassung

Monte Rosa Therapeutics, Inc. is seeking a hands-on Technology Specialist who blends end-user computing, systems administration, and network support with automation and AI-enabled tooling to help scientists and G&A teams work smarter.

You will move between support tickets, patch cycles, and workflow experiments, deploying lightweight automations and acting as translator between lab bench and IT to surface AI copilots and agentic workflows that boost throughput and data quality.

Qualifikationen

• 3+ years of hands-on IT support, preferably in life sciences or biotech.
• Working knowledge of Microsoft Intune and macOS device management tools.
• Strong Windows and macOS administration, AD/Entra ID, and basic network skills.

Aufgaben

• Prototype and deploy lightweight automations (scripts, Power Automate/similar, API integrations, LLM/agentic workflows via internal tools) to reduce manual toil for scientific and G&A teams.
• Act as a technology advocate and translator between the lab bench and IT — proactively surfacing tools (including AI copilots and agentic workflows) that improve throughput, data quality, or turnaround time.
• Contribute to a culture of automation-first thinking, documenting reusable solutions rather than one-off fixes.
• Serve as an escalation point and hands-on contributor for the IT Help Desk ticket queue, ensuring timely resolution and clear communication.
• Provide in-person and remote support across Windows, macOS, mobile devices, and common SaaS/productivity tools (Office 365, Okta, Zoom, Egnyte, Atlassian Suite).
• Support conference room A/V, Zoom Rooms, and office technology for smooth hybrid collaboration.
• Maintain and improve IT documentation, knowledge base articles, and self-service resources.

Kenntnisse

IT support

Intune

macOS management

Windows administration

Active Directory

Networking basics

Tools

Intune

Addigy/Jamf

Office 365

Okta

Zoom

Egnyte

Atlassian Suite

Active Directory

Jobbeschreibung

Monte Rosa Therapeutics, Inc. is seeking a hands-on Technology Specialist who blends end-user computing, systems administration, and network support with automation and AI-enabled tooling to help scientists and G&A teams work smarter.

You will move between support tickets, patch cycles, and workflow experiments, deploying lightweight automations and acting as translator between lab bench and IT to surface AI copilots and agentic workflows that boost throughput and data quality.