Associate Director, Global Omnichannel Strategy

BridgeBio Inc.; Zug; On-site; CHF 150,000 - 210,000; Full time

Benefits offered by this job

Market-leading compensation

Hybrid work model

Career development programs

Growth opportunities

Job summary

BridgeBio Inc. in Zug, Switzerland seeks a Senior Director to own the International omnichannel customer engagement strategy.

You’ll work with country teams, IT, and Corporate Communications to shape digital and social programs across markets, ensuring high‑impact, compliant execution and measurable results. This role demands 8–10+ years in pharma/biotech, deep omnichannel and CRM experience, and fluent English.

Qualifications

• 8–10+ years in Pharma/Biotech.
• Experience in omnichannel, digital, or customer engagement.
• Fluency in English required.
• MBA or advanced degree preferred.

Responsibilities

• Define and own the International omnichannel customer engagement strategy across markets.
• Partner with Sales to embed omnichannel plans into CRM and field execution.
• Own the international digital channel landscape including websites, email, and social media.
• Set content operations standards and localization guardrails for omnichannel
• Own the international omnichannel measurement plan with KPIs.
• Direct and quality-check the delivery of pilot campaigns and manage vendors.

Skills

Omnichannel strategy

Digital engagement

CRM integration

Change management

Analytical skills

English fluency

Education

BA/BS in Business or Life Sciences

Tools

Marketing automation

Website platforms

Job description

BridgeBio Inc. in Zug, Switzerland seeks a Senior Director to own the International omnichannel customer engagement strategy.

You’ll work with country teams, IT, and Corporate Communications to shape digital and social programs across markets, ensuring high‑impact, compliant execution and measurable results. This role demands 8–10+ years in pharma/biotech, deep omnichannel and CRM experience, and fluent English.