Associate Director, Global Omnichannel & Digital Engagement

BridgeBio Inc.; Zug; On-site; CHF 140,000 - 190,000; Full time

Benefits offered by this job

Market-leading compensation

Hybrid work model

Career development programs

Growth opportunities

Job summary

BridgeBio Inc. is seeking an international omnichannel leader to build and own strategic engagement across HCPs and patients.

You will collaborate with country teams, IT, and corporate communications to deliver high-impact digital and CRM-enabled programs while driving innovation and measurable outcomes. Ideal candidates bring 8–10+ years in pharma/biotech omnichannel roles, strong analytical skills, and fluency in English, with experience across multiple markets and geographies.

Qualifications

• BA or BS in Business, Life Sciences, or related field.
• 8–10+ years in pharmaceutical/biotech omnichannel, digital, or customer engagement roles.
• Experience designing omnichannel strategies across multiple markets.
• Hands-on with digital channels incl. websites, email, marketing automation, social media, CRM.
• Proven change management and adoption of new channels and platforms.
• English fluency; multi-geography experience preferred.

Responsibilities

• Define and own the International omnichannel customer engagement strategy across HCPs and patients, including journeys and channel mix.
• Partner with Sales Force Effectiveness to embed omnichannel plans into CRM and field execution.
• Own the International digital channel landscape: websites, HCP portals, email, social media, and governance.
• Set content operations standards and localization guardrails for CRM and digital infrastructure.
• Own the omnichannel measurement plan and generate insights from campaigns and CRM data, exploring AI/tools.
• Direct and quality-check pilot campaigns and manage digital agencies and vendors.

Skills

Omnichannel strategy

Digital engagement

CRM integration

Data analytics

English fluency

Education

BA or BS in Business or Life Sciences

MBA or advanced degree preferred

Tools

Marketing automation

CRM systems

Social media platforms

Job description

BridgeBio Inc. is seeking an international omnichannel leader to build and own strategic engagement across HCPs and patients.

You will collaborate with country teams, IT, and corporate communications to deliver high-impact digital and CRM-enabled programs while driving innovation and measurable outcomes. Ideal candidates bring 8–10+ years in pharma/biotech omnichannel roles, strong analytical skills, and fluency in English, with experience across multiple markets and geographies.