Associate Director, Commercial Operations & Forecasting

Mirum Pharmaceuticals, Inc.; Zug; On-site; CHF 150,000 - 210,000; Full time

Job summary

Mirum Pharmaceuticals in Zug seeks an Associate Director, Commercial Operations to drive forecasting, market insights, and sales operations in a fast-moving biotech environment. This onsite role collaborates with Brand Leads, Finance, Market Access, and Commercial Leaders to shape strategy and execution while ensuring governance and compliance.

You will own Veeva CRM administration, incentive plan management, territory design, segmentation, and capability development, translating data into

Qualifications

• Bachelor’s degree required; Master preferred.
• >5 years in pharmaceutical or life sciences Commercial Operations.
• Experience with forecasting, Veeva CRM, Sales Incentive Plans, territory design, segmentation and targeting, and field‑performance reporting.

Responsibilities

• Lead development and improvement of commercial forecasting models across brands and countries.
• Manage Sales Incentive Plans and payout coordination.
• Own the commercial administration of Veeva CRM for Mirum International, including users, territories, targeting lists and configurations.
• Support territory design, field‑force deployment and roster management.
• Translate insights into actionable commercial recommendations and forecasts.

Skills

Advanced Excel

Forecasting

Power BI

SQL

Team collaboration

Education

Bachelor's degree

Master's degree

Tools

Snowflake

Veeva CRM

Python

Job description

Mirum Pharmaceuticals in Zug seeks an Associate Director, Commercial Operations to drive forecasting, market insights, and sales operations in a fast-moving biotech environment. This onsite role collaborates with Brand Leads, Finance, Market Access, and Commercial Leaders to shape strategy and execution while ensuring governance and compliance.

You will own Veeva CRM administration, incentive plan management, territory design, segmentation, and capability development, translating data into