Applications Manager

Swatch Group; Biel; Vor Ort; CHF 110.000 - 140.000; Vollzeit

Zusammenfassung

Swatch Group Services' IT division seeks an Applications Manager to steward a portfolio of applications as service owner. You will lead lifecycle changes, ensure service continuity and deliver technical implementations for cloud and on-premises environments.

Join an international team, coordinate with customers to define requirements, provide L2/L3 support, and maintain end-user and technical documentation while driving improvements across the application landscape.

Qualifikationen

• Must have IT technical degree or equivalent in CS.
• Experience with application lifecycle management (3–5 years) preferred.
• Strong communication and collaboration in an international environment.

Aufgaben

• Manage portfolio of applications as service owner.
• Oversee cloud and on‑prem apps: access, licenses, monitoring, security, updates.
• Coordinate delivery of services and ensure IT service continuity.
• Plan and implement lifecycle changes for applications.
• Provide L2/L3 support.
• Lead enhancements and fixes across lifecycles.
• Support new deployments, migrations and upgrades.
• Collaborate with customers to define requirements and manage expectations.
• Create and maintain end-user and technical documentation.

Kenntnisse

Communication

Collaboration

Prioritization

Analytical thinking

Customer focus

Team player

Ausbildung

IT technical degree (ES/HF) or equivalent in Computer Science

Tools

Confluence

SharePoint

SQL

PowerShell

Jobbeschreibung

The Company

We don't exclusively manufacture legendary watches; we keep in time with technology! The Swatch Group Services' IT division plays a key role in the digital transformation of a global leader in watchmaking. At the heart of innovation, you will help design high-performing technological solutions serving iconic brands.

For our growing team into the Applications Management team, we are looking for a confirmed Applications Manager.

Applications Manager

The Job

As Application Manager, you will :

• Manage portfolio of applications as service owner


• Manage Applications (Cloud and/or on-premises) including access, invoicing, licenses, monitoring, resources, roles, security, updates)


• Coordinate delivery of services to business and ensure IT Service's continuity


• Organize and provide technical implementations for all lifecycle changes


• Provide levels 2 and 3 of support


• Manage enhancement, corrective changes according to applications lifecycle


• Support new application deployment, infrastructure migration and upgrade projects


• Work closely with customers, define requirements and set expectations


• Provide and maintain end-user and technical documentations

Your Profile

• IT technical degree (ES/HF) or equivalent in Computer Science


• 3 to 5 years of related work experience with application lifecycle management


• Work experience in industry is preferred


• Strong communication and collaboration skills in an international environment


• Autonomous at organizing work and setting priorities


• Solution oriented, analytical and problem solving skills


• Team worker and Service/Customer oriented

Professional Requirements

• Good understanding of standard methodology, techniques and procedures


• Knowledge of IT marketplace and technologies (Cloud, Hybrid, On-premises)


• Familiarity with SQL language and/or Powershell


• Understanding of security policies (GDPR), contracts management and SLA principles


• Experience with Document management systems (Confluence, Sharepoint)


• Experience with Microsoft and/or Linux environment is a plus

How To Communicate

• Fluent in English and French


• German is an asset


• Any other language is welcome!