Alpine Operations Lead - Skiwear & Logistics

Cirkel Supply Co.; Val de Bagnes; On-site; CHF 110,000 - 140,000; Full time

Benefits offered by this job

HQ in Le Châble

Job summary

Cirkel Supply Co. seeks an Operations Manager Switzerland to own day-to-day Swiss operations across warehouse, inventory, logistics and customer service.

You will lead the seasonal operations team, uphold service standards, and help build scalable processes while preserving quality. The role blends hands-on oversight with organisational development, becoming more people-, systems-, and process-focused as Cirkel grows.

Qualifications

• Bachelor degree in business (or related field).
• Three or more years in operations, logistics, retail or hospitality.
• Demonstrable experience improving a process with measurable impact (fewer errors, faster turnaround, lower cost).
• Comfortable owning customer-facing operations tasks.
• Proficiency in English and French (written and spoken).
• Experience with operational tools: Excel, Google Suite, inventory or order management systems.
• Swiss work authorisation or eligibility to obtain it.
• Valid driving licence.

Responsibilities

• Manage daily operations of the Swiss warehouse – inbound, outbound and reverse logistics.
• Oversee inventory management, quality control, and prep of rental and resale products.
• Drive continuous improvement of operational processes for efficiency and cost per order.
• Lead customer service across markets, ensuring timely, high-quality support.
• Track KPIs and report performance, risks, and issues to management.
• Support peak-season planning, staffing and workload management.
• Manage the Swiss seasonal operations team and develop the team.

Skills

Operations management

Process improvement

Customer service focus

Team leadership

English & French

Education

Bachelor in business or related field

Tools

Excel

Google Suite

Inventory/Order management systems

Job description

Cirkel Supply Co. seeks an Operations Manager Switzerland to own day-to-day Swiss operations across warehouse, inventory, logistics and customer service.

You will lead the seasonal operations team, uphold service standards, and help build scalable processes while preserving quality. The role blends hands-on oversight with organisational development, becoming more people-, systems-, and process-focused as Cirkel grows.