Air Import Specialist — Global Logistics & Growth

Expeditors; Morbio Inferiore; Vor Ort; CHF 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Training and development

Career opportunities

Modern workplaces

Free parking

Zusammenfassung

Expeditors International in Switzerland seeks a motivated Air Import Specialist to join the team in Kloten or Morbio Inferiore. You will independently handle air import shipments from document receipt to final delivery.

The role emphasizes customer service, accuracy in documentation, billing, and collaboration with airlines, brokers, and offices worldwide. Start date is immediate or by mutual agreement.

Qualifikationen

• Completed commercial apprenticeship, preferably in the freight forwarding/logistics industry.
• Minimum of 2 years of professional experience in air freight.
• Structured, detail-oriented, and quality-focused working style.
• Strong customer focus and team-working skills.
• Excellent written and spoken English (minimum B2 level).
• Fluent German, both written and spoken, is required if working in Kloten.

Aufgaben

• Independently manage air import shipments from document receipt through to final delivery.
• Prepare, process, route, and proactively monitor shipments, ensuring timely execution while identifying and resolving potential delays or discrepancies.
• Maintain accurate shipment information and operational milestones in Workboard and other operating systems.
• Ensure that customers and customs brokers receive all required documentation within the agreed timelines.
• Complete accurate and timely customer and vendor billing and resolve any related discrepancies.
• Provide customers with proactive updates, professional advice, and a consistently high level of service.
• Follow customer-specific SOPs, Expeditors’ Operational Process Standards, internal policies, and applicable government regulations.
• Coordinate effectively with customers, airlines, customs brokers, overseas offices, and other partners while maintaining strong professional relationships across our global network.
• Identify opportunities to improve processes, operational efficiency, data quality, and customer satisfaction.

Kenntnisse

Air freight

Customer service

Team collaboration

English (B2)

German (Kloten)

Ausbildung

Completed commercial apprenticeship

Jobbeschreibung

Expeditors International in Switzerland seeks a motivated Air Import Specialist to join the team in Kloten or Morbio Inferiore. You will independently handle air import shipments from document receipt to final delivery.

The role emphasizes customer service, accuracy in documentation, billing, and collaboration with airlines, brokers, and offices worldwide. Start date is immediate or by mutual agreement.