Advisory Solution Consultant - Public Sector - German speaking

ServiceNow; Zürich; Vor Ort; CHF 100.000 - 140.000; Vollzeit

Zusammenfassung

ServiceNow in Zürich is looking for a Solution Consultant to drive engagement in the Public Sector through consultative selling and expert solutions. In this role, you will partner with sales teams and leverage your pre-sales expertise to align our services with customer needs.

The ideal candidate will have over 7 years of relevant experience, proficiency in the ServiceNow platform, and fluency in German and English. The position offers opportunities for professional growth within a vibrant team.

Qualifikationen

• 7+ years of pre-sales solution consulting or sales engineering experience.
• Experience in integrating AI into decision-making or problem-solving.
• Fluency in German and English; French is a bonus.

Aufgaben

• Partner with Sales as a technical and domain expert.
• Lead discovery workshops and give product demonstrations.
• Drive success of AI proofs of value and concepts.

Kenntnisse

AI integration into work processes

Pre-sales solution consulting

Swiss Public Sector Know-How

Story-telling selling

Fluent in German and English

Proficiency with ServiceNow platform

Collaborative skills

Territory management

Jobbeschreibung

Job Description

As a member of our Solution Consulting team, you will have a major impact on our future success by contributing to our Public Sector growth in partnership with our Field Sales Team. You will be an expert pre‑sales professional who combines deep domain expertise across the ServiceNow platform with advanced consultative selling skills. This is a hands‑on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

Since Public Sector is our growth market in Switzerland you will also closely with Sales to build and execute account penetration strategies in a defined market vertical and maintain strong external networks with customers and technology partners to identify and shape market opportunities.

What You Get To Do In This Role

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide value‑driven solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

• Partner with Sales as a technical and domain expert for our customers and associated partners
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution & value with customer needs & challenges
• Lead your engagements with an AI‑first mindset, drive success of AI PoVs and PoCs
• Share and learn best practices and re‑usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Partner with the Public Sector team to build, enhance and drive existing and new customer relationship
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving. This may include using AI‑powered tools, automating workflows, analyzing AI‑driven insights, or exploring AI's potential impact on the function or industry.
• 7+ years of pre‑sales solution consulting or sales engineering experience
• Swiss Public Sector Know‑How is strongly recommended
• Story‑telling over features and functions selling
• Fluent in German and English, French is a bonus
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Experience working collaboratively with product management, product marketing, partners, and professional services
• Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
• Travel as necessary

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.