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Community Liaison Worker

City : Penticton

Reports To : Director of Penticton Operations

Term : Temporary Full-Time (37.5 hours per week)

Hours : Tuesday through Saturday 2PM-10PM

Wage Range : $25.95 to $29.76 based on education and related experience.

Position Summary : The Liaison works in partnership with Burdock House to provide support to individuals who have identified gaps in services and / or have difficulties navigating resources within the community. With an emphasis on reducing loitering around Burdock House the goal is to assist individuals in accessing essential services. Service delivery is based on a client-centered trauma-informed and non-judgmental perspective.

What We Offer :

Competitive benefits including but not limited to dental vision physiotherapy massage and fertility upon eligibility

Municipal Pension Plan upon eligibility

On-site training and development opportunities such as Violence Prevention Cultural Awareness and 2SLGBTQ training

A culture of equality inclusion and diversity including paid cultural sensitivity days

Accidental death insurance

Wellness plan benefit

Vacation entitlements for Part-Time and Full-Time employees

Typical Duties Include :

Liaison Worker Responsibilities

Monitor and move along community members who are loitering in and around ASK properties.

Perform building-based outreach in being a good neighbor as needed by the Burdock program.

Work closely with the Burdock program coordinator and community resources to provide efficient community services and housing navigation.

Provide transportation to shelter and housing services.

Support problem solving and relationship building for participants in shelter and housing settings.

Build professional therapeutic relationships with community partners and members.

Attend applicable community meetings.

Provide crisis / transition point intervention when necessary for clients.

Encourage the community to live as fully and independently as possible within the local community providing information emotional organizational and practical support and training as appropriate.

Contribute to the protection of Program Participants from abuse support Participants when they are in distress and ensure their safety.

Encourage and motivate Program Participants to develop a sense of their own identity purpose and self-esteem.

When necessary be trained to be the first to respond to an overdose situation with on-the-spot overdose response and support and be prepared to work calmly and together with your team paramedics and

police in crisis situations.

Ensure compliance with all the Societys supportive standards policies and procedures.

Support peer workers in their daily job duties and understanding roles and responsibilities.

Other duties which may or may not be outlined in this job description.

Administrative Responsibilities

Conduct assessments of potential Program Participants using the BC Housing-mandated Vulnerability Assessment Tool (VAT) when requested.

Complete accurate and up-to-date communication / case notes.

Maintain files and statistics as per accreditation standards.

Extended periods of standing walking sitting bending and reaching are required with this position.

When requested be a member of the Societys Performance and Quality Improvement (PQI) team.

Ensure compliance with all Society policies and procedures.

Other duties which may or may not be outlined within this job description.

Qualifications and Requirements

Bachelor of Social Work Human Services Diploma Support Worker / Care Aid Certificate or an equivalent combination of education training and / or lived experience.

Understands and maintains clientele / worker boundaries and professional boundaries.

Strong ability to recognize and address difficult behaviors.

Good communication documentation interpersonal and conflict management skills.

Ability to work within a team-based environment involving multi-agency support.

Strong working knowledge of community resources.

Must pass an acceptable criminal record check for the vulnerable sector.

Standard First Aid Level 1 required.

Drivers license required

Readiness to complete in-house online training within the first month of employment.

Mental Health First Aid ASIST and Trauma Informed Practice an asset.

If you self-identify as Indigenous (First Nations Mtis or Inuit) and / or would like assistance with the application process job readiness interview readiness or tips for resume and cover letter writing we encourage you to contact

us and you will be redirected to

The ASK Wellness Society is dedicated to promoting diversity / multiculturalism with inclusion as one of our Core Values. All qualified applicants will receive consideration for employment without regard to race ethnicity

religion gender identity or expression sexual orientation national origin disability or age.

Please visit our careers page to see more job opportunities.

Key Skills

Presentation Skills,Time Management,Clinical Research,Communication skills,GCP,Infusion Experience,Managed Care,Hospice Care,Conflict Management,Clinical Trials,Research Experience,Home Care

Employment Type : Temp

Experience : years

Vacancy : 1

Monthly Salary Salary : 25 - 29