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7,098

Transport jobs in United States

Customer Experience Leader

Indigo Books & Music

City of Leduc
On-site
CAD 45,000 - 55,000
26 days ago
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Diesel Mechanic Job Details | CPKC

Canadian Pacific Railway

Golden
On-site
CAD 30,000 - 60,000
26 days ago

General Manager

Genesee & Wyoming Main Job Board

Outaouais
On-site
CAD 150,000 - 200,000
26 days ago

PK AST 06R - Seasonal Maintenance Crew Member

Government of British Columbia

Revelstoke
On-site
CAD 30,000 - 60,000
26 days ago

Rail Conductor: Train Yard Ops & Growth Path

Canadian Pacific Railway

Brandon
On-site
CAD 60,000 - 80,000
26 days ago
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Youth Clinician (Masters) - Mental Health & Substance Use, Bella Coola

Vancouver Coastal Health

British Columbia
Hybrid
CAD 60,000 - 80,000
26 days ago

2nd Shift Forklift Operator/Warehouse Associate

NX Automotive Logistics

Regina
On-site
CAD 30,000 - 60,000
26 days ago

Ottawa Rockstar Valet – Fast-Paced Guest Service

Hard Rock Hotels

Ottawa
On-site
CAD 30,000 - 40,000
26 days ago
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VALET PSAC - VALET

Hard Rock Hotels

Ottawa
On-site
CAD 30,000 - 40,000
26 days ago

Commis à l'Expedition

TC Transcontinental

Longueuil
On-site
CAD 60,000 - 80,000
26 days ago

Mechanical Designer

Titan Trailers

Delhi
On-site
CAD 65,000 - 85,000
26 days ago

1st Shift Forklift Operator/Warehouse Associate

NX Automotive Logistics

Regina
On-site
CAD 30,000 - 60,000
26 days ago

Sr. Metallurgist

Ontario Society of Professional Engineers

Saskatchewan
On-site
CAD 142,000 - 178,000
26 days ago

Concepteur(trice) de logiciel embarqué / Embedded Software Designer

Genetec

Quebec
On-site
CAD 112,000 - 146,000
26 days ago

CONSEILLER.ÈRE CADRE - PARTENAIRE D'AFFAIRES - CONCOURS 2025-53

Santé Montréal

Quebec
On-site
CAD 94,000 - 123,000
26 days ago

Project Sales Representative

The Prolift Rigging Company

Brampton
On-site
CAD 60,000 - 80,000
26 days ago

Senior Marketing Coordinator

Bryan's Auction Services Ltd.

Puslinch
Hybrid
CAD 73,000 - 83,000
26 days ago

Enterprise DevOps Architect for VMware & IaC in Toronto

ALSTOM Gruppe

Toronto
On-site
CAD 90,000 - 120,000
26 days ago

DevOps Architect

ALSTOM Gruppe

Toronto
On-site
CAD 90,000 - 120,000
26 days ago

Youth Clinician (Masters) - Mental Health & Substance Use, Bella Coola

Vancouver Coastal Health

Bella Coola
On-site
CAD 30,000 - 60,000
26 days ago

Suspension Installer - Custom Transport Trailer Manufacturer

Titan Trailers

Delhi
On-site
CAD 30,000 - 60,000
26 days ago

EHS Advisor - Whitby

ALSTOM Gruppe

Toronto
On-site
CAD 60,000 - 80,000
26 days ago

Groundwater Modelling Specialist - Lead Complex Projects

Montrose Environmental Group

Edmonton
Hybrid
CAD 60,000 - 80,000
27 days ago

Groundwater Modelling Specialist - Lead Complex Projects

Montrose Environmental Group

Oakville
Hybrid
CAD 60,000 - 80,000
27 days ago

Experienced Airport/Aerodrome Air Traffic Controller – Vancouver Tower (3 Positions) - Min 3 ye[...]

NAV CANADA

Vancouver
On-site
CAD 139,000 - 202,000
27 days ago
Customer Experience Leader
Indigo Books & Music
City of Leduc
On-site
CAD 45,000 - 55,000
Full time
26 days ago

Job summary

A leading Canadian retail company is seeking a Customer Experience Leader to join its store in Edmonton International Airport. The successful candidate will lead daily operations, inspire a customer-centric culture, and ensure exceptional service. Applicants should have 1-2 years of customer service experience and a commitment to operational excellence. This role requires flexibility in scheduling, including evenings and weekends. Join a dynamic team that values diversity and fosters an inclusive environment.

Benefits

Dynamic and enriching culture
Diversity and inclusion initiatives
Career development opportunities

Qualifications

  • 1-2 years of experience in customer service, merchandising, or operations.
  • Ability to prioritize, plan, and execute tasks effectively.
  • Knowledge of Provincial Health & Safety standards.

Responsibilities

  • Lead daily store operations and enhance customer experience.
  • Open and close the store, ensuring visual standards.
  • Collaborate with the leadership team to inspire a customer-centric culture.

Skills

Customer service experience
Leadership
Business acumen
Agility in planning
Job description

Company Description Due to the location of the store, you will have to go through a security check for Transport Canada. Location: Inside Edmonton International Airport Availability:4:30 AM to 20:00 Current Indigo employees should apply through the Internal Mobility page using your @indigo.ca email address. Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE
  • Welove books and all things beautiful
  • We are Canada’s Cultural Department Store
  • Books are our heart and our souland GreatBooks are JUST the Beginning…

We playby the following rules:

  • We exist to add joy to our customers’ lives each and every time they interact with us and our products
  • Our job is to create joyful moments for our customers
  • We treat each other the way we’d treat a valued friend
  • We inspire each other to do our best work
  • We seek to ignite creativity and innovation every day
  • We give back to the communities in which we operate
WHAT YOU’LL DO:

The Customer Experience Leader (CEL) is a member of the Store’s Leadership Team and is responsible for leading and executing work that contributes to the Store's operations and customer experience. Talent in the role supports the achievement of strategic priorities that are cascaded from the Retail Strategic Initiatives to the Store and Functional level. The CEL ensures budget and cost centre management while contributing to the achievement of the Store’s sales plans and long-term desired outcome of profitability and growth. In this role, you’ll:

  • Work collaboratively with the Store Leadership team to inspire a customer-centric culture bringing to life Indigo’s mission while incorporating both physical and online channels to meet the customer needs
  • Be responsible for the opening and closing of the store, the daily store operations, customer experience, maintaining visual standards and achieving or exceeding sales plans
  • Ensure the team is well informed about the products that Indigo carries, promotions and programs
  • Support the planning, prioritization and execution of the work you and the team are doing
  • Be responsible for the facilities, maintenance, health and safety and loss prevention of the store on the shift you are leading
  • Live and inspire Indigo's High Performance Characteristics and lead a Story Telling culture
  • Practice and role model Feedback and Coaching - The Indigo Way
  • Participate in talent calibration and contribute to talent management and acquisition activities to support Indigo’s goal to build strong teams and attract and develop the best talent
  • Contribute to the development of CER talent
  • Collaborate with others and work cross functionally while celebrating and role modelling diversity of thought and inclusion
  • Cultivate an environment of trust where the opinions, voices, and well-being of employees are valued, enabling people to bring their best selves to work
  • Embrace and role model change
  • Foster an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
WHO YOU ARE:
  • 1-2 years of experience in a customer service, merchandising or operations role
  • Demonstrated commitment to creating an exceptional employee and customer experience
  • Experience leading others
  • Performance orientated
  • Ability to exercise good business acumen and systemic thinking that supports meaningful decisions
  • Ability to prioritize, plan and execute while being agile
  • Knowledge of Provincial Health & Safety standards
  • Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
  • Minimum 25 Hours a week availability that includes evenings and weekends and could include early mornings and holidays

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo.We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at 1 (888) 881-3177 (toll free) or Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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