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Field Service Engineer – Canada
Job summary
A leading life science company based in Canada is seeking a Medical Field Service Engineer. This role involves installing, maintaining, and troubleshooting technical equipment at customer locations, requiring 2-3 years of prior experience and excellent problem-solving skills. Candidates must have strong English proficiency and be available for global travel up to 70%.
Qualifications
- 2-3 years of experience as a Medical Field Service Engineer.
- Min 2 years of experience in calibration, repair, and validation for medical devices.
Responsibilities
- Installation, removal, and relocation of technical equipment.
- Conduct on-site repairs and verify equipment compliance.
- Provide remote assistance and prioritize field service activities.
Skills
- Installation, removal, and relocation of technical equipment at customer sites.
- Verify equipment compliance with required specifications and standards.
- Conduct on-site repairs to diagnose and resolve equipment malfunctions effectively.
- Investigate technical problems reported by customers through remote channels.
- Identify the underlying causes of technical issues through analysis and diagnostics.
- Guide customers through problem-solving steps and provide remote assistance for issue resolution.
- Prioritize and schedule field service activities based on the urgency and business impact of customer requests.
- Plan and execute on-site corrective maintenance, equipment upgrades, and proactive preventive maintenance to ensure continuous customer operations.
- Perform scheduled on-site interventions to maintain equipment functionality and prevent potential disruptions.
- 2-3 years of experience as a Medical Field Service Engineer
- Min 2 years of experience in calibration, repair, validation, qualification for equipment (Medical device / Pharma )
- Excellent troubleshooting and problem-solving skills.
- Very good English language skills, both written and spoken
- Availability to travel globally 70%
If you have difficulty in applying, have any questions or you cannot find what you are looking for please contact us on 0044 (0) 207 421 0000 or email info@life-science.co.uk
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.