Field Service Engineer – Canada

Resourcing Life Science; Canada; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading life science company based in Canada is seeking a Medical Field Service Engineer. This role involves installing, maintaining, and troubleshooting technical equipment at customer locations, requiring 2-3 years of prior experience and excellent problem-solving skills. Candidates must have strong English proficiency and be available for global travel up to 70%.

Qualifications

• 2-3 years of experience as a Medical Field Service Engineer.
• Min 2 years of experience in calibration, repair, and validation for medical devices.

Responsibilities

• Installation, removal, and relocation of technical equipment.
• Conduct on-site repairs and verify equipment compliance.
• Provide remote assistance and prioritize field service activities.

Skills

Troubleshooting

Problem-solving

Excellent English communication

Job description

Overview

• Installation, removal, and relocation of technical equipment at customer sites.
• Verify equipment compliance with required specifications and standards.
• Conduct on-site repairs to diagnose and resolve equipment malfunctions effectively.
• Investigate technical problems reported by customers through remote channels.
• Identify the underlying causes of technical issues through analysis and diagnostics.
• Guide customers through problem-solving steps and provide remote assistance for issue resolution.
• Prioritize and schedule field service activities based on the urgency and business impact of customer requests.
• Plan and execute on-site corrective maintenance, equipment upgrades, and proactive preventive maintenance to ensure continuous customer operations.
• Perform scheduled on-site interventions to maintain equipment functionality and prevent potential disruptions.

Qualifications

• 2-3 years of experience as a Medical Field Service Engineer
• Min 2 years of experience in calibration, repair, validation, qualification for equipment (Medical device / Pharma )
• Excellent troubleshooting and problem-solving skills.
• Very good English language skills, both written and spoken
• Availability to travel globally 70%

If you have difficulty in applying, have any questions or you cannot find what you are looking for please contact us on 0044 (0) 207 421 0000 or email [e-mail]