982 postes de

Non Profit à United States

Bilingual Debt-Management Liaison — Remote

Credit Counselling Society

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Il y a 22 jours
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Bilingual Debt-Management Liaison — Remote
Credit Counselling Society
À distance
CAD 46 000 - 54 000
Plein temps
Il y a 22 jours

Résumé du poste

A non-profit financial support organization in New Westminster seeks a Bilingual Client & Creditor Liaison. This role involves managing client cases in a Debt Management Program, assisting clients throughout their repayment journey, and advocating with creditors. Candidates should be fluent in English and French and have experience in customer service. A positive attitude and strong communication skills are essential. The position offers a supportive work environment and competitive salary, alongside numerous employee benefits.

Prestations

Three weeks vacation plus additional leave days
Comprehensive health and wellness benefits
Long-term savings program with employer matching
Educational reimbursements up to $2,500/year
Employee assistance program

Qualifications

  • Two or more years of customer service and administrative experience required, preferably in banking or finance.
  • Availability to work variable shifts between 5:30am – 6:00pm (Pacific) | 8:30am – 9:00pm (Eastern).
  • Independent and creative thinker with a positive attitude.

Responsabilités

  • Act as an intermediary between clients and creditors.
  • Assist clients during their onboarding process and throughout their repayment journey.
  • Negotiate solutions with creditors that meet client needs.

Connaissances

Fluency in English and French
Customer service experience
Organizational skills
Communication and interpersonal skills
Negotiation skills

Formation

Post-secondary education
Description du poste
A non-profit financial support organization in New Westminster seeks a Bilingual Client & Creditor Liaison. This role involves managing client cases in a Debt Management Program, assisting clients throughout their repayment journey, and advocating with creditors. Candidates should be fluent in English and French and have experience in customer service. A positive attitude and strong communication skills are essential. The position offers a supportive work environment and competitive salary, alongside numerous employee benefits.

* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.