lavori da Mental Health in località Francia

• Complete SWB team member training, including understanding relevant community outreach agencies for quick and timely interventions; see region-specific resource documents.
• Complete the confidentiality form provided by the local SWB Chairman.
• Attend regular meetings with the local SSN team and SWB team.
• Collaborate with the SSN Lead / FRI staff to support crisis or urgent case tasks.
• As directed by FRI Staff, work with other regional Boards and Portfolios (e.g., IVC, Economic Planning Board, Health Board) to ensure timely interventions are referred and tracked according to their mandate.
• Ensure cases receiving ongoing support are updated promptly within the One Jamat Case Management System (OJCMS).
• Identify issues and report them to the local SSN member and indirectly to the local SWB Chairman.
• Crisis team members must maintain confidentiality of cases at all times.

The Aga Khan Social Welfare Board for Canada’s mandate is to strengthen the Jamat’s ability to protect themselves from hardship and adversity. The current strategic pillars are:

• Primary Prevention (protection)
• Secondary Prevention (mitigation)
• Tertiary Prevention (coping)

• Clear vulnerable sector check.
• Training will be provided through the iVolunteer platform (including Crisis Management Skills or Suicide Intervention Training; Mental Health First Aid is an asset but not required).
• Experience supporting individuals in crisis or difficulty is preferred but not required (training will be provided).
• Active listening skills, strong communication, and empathy.
• Familiarity with computers, Outlook email, MS Teams, etc.
• Effective problem-solving and organizational skills; ability to manage and document case plans.
• Flexibility and availability during the day and after hours.