Google Cloud Advisor - Operation Support

Intact; San Juan de Terranova; On-site; CAD 70,000 - 100,000; Full time

Job summary

A leading company is seeking a motivated Google Cloud Advisor to manage and optimize its cloud infrastructure on Google Cloud Platform. This role involves deploying resources, automating tasks, ensuring compliance, and collaborating with various teams. The ideal candidate will have a Bachelor's degree in Computer Science and experience in cloud operations, particularly with GCP. Join a dynamic team that values diversity and offers a hybrid work model with extensive benefits and opportunities for growth.

Benefits

Financial rewards program

Employee Share Purchase Plan

Extensive benefits including virtual healthcare

Flexible work arrangements

Option to purchase additional days off

Annual wellness account

Learning ecosystem with online content

Employee-led networks for development

Qualifications

• 2 years of experience in cloud operations, focusing on GCP.
• Strong experience with IaC tools like Terraform and Ansible.

Responsibilities

• Manage and optimize cloud infrastructure on Google Cloud Platform.
• Develop and maintain automation scripts to streamline tasks.
• Respond to incidents and troubleshoot issues.

Skills

Cloud Operations

Incident Management

Automation

Collaboration

Education

Bachelor’s degree in Computer Science

Tools

Terraform

Ansible

Google Cloud Platform

Docker

Kubernetes

Jenkins

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About The Role

We are looking for a highly motivated and experienced Google Cloud Advisor - Operation Support (L1 and L2) to join our dynamic team. In this role, you will be responsible for managing and optimizing our cloud infrastructure on Google Cloud Platform (GCP). You will work closely with development, security, and IT operations teams to ensure the seamless deployment, monitoring, and maintenance of our cloud-based applications and services.

Key Responsibilities

1. Infrastructure Management: Deploy, configure, and manage cloud resources on GCP, including virtual machines, storage, databases, and networking components.
2. Automation and Scripting: Develop and maintain automation scripts using tools like Terraform, Ansible, and Google Cloud Deployment Manager to streamline and automate repetitive tasks.
3. Monitoring and Performance Optimization: Integrate Google Cloud into existing monitoring platform systems and leverage appropriate tools to ensure the health and performance of cloud infrastructure. Optimize resources for cost and performance.
4. Incident Management: Respond to incidents, troubleshoot issues, and perform root cause analysis to prevent future occurrences. Implement and maintain disaster recovery and backup solutions.
5. Security and Compliance: Ensure cloud infrastructure complies with security best practices and regulatory requirements. Manage IAM policies, firewalls, and encryption.
6. Collaboration: Work closely with development, IT, and security teams to design and implement scalable, reliable cloud solutions. Provide guidance and support for cloud deployments and best practices.
7. Documentation: Maintain comprehensive documentation of cloud infrastructure, processes, and procedures. Provide training and knowledge sharing to team members and stakeholders.
8. On-Call Support: Willingness to participate in a rotating schedule to provide 24/7 support for cloud infrastructure.

Qualifications

1. Bachelor’s degree in Computer Science, Information Technology, or a related field.
2. Minimum of 2 years of experience in cloud operations, focusing on GCP.
3. Proficiency with GCP services such as Compute Engine, App Engine, Cloud Storage, BigQuery, Cloud SQL, Kubernetes Engine, VPC, Cloud Run, API Management, Cloud CLI, and Cloud Identity.
4. Experience with CCaaS is an asset.
5. Experience troubleshooting cloud networking and understanding traffic flow.
6. Strong experience with IaC tools like Terraform, Ansible, and Deployment Manager.
7. Familiarity with CI/CD tools like Jenkins, GitLab CI, Cloud Build.
8. Knowledge of containerization and orchestration technologies such as Docker and Kubernetes.
9. Experience with monitoring and logging tools like Cloud Logging, Cloud Monitoring, Prometheus, Grafana, and ELK stack.
10. Google Cloud Associate certification is an asset.
11. Experience with multi-cloud environments (AWS, Azure).
12. Knowledge of DevSecOps practices and tools.
13. Familiarity with agile methodologies and project management tools like Jira and Confluence.
14. Strong incident management skills, including quick assessment and resolution, stakeholder communication, and documentation.
15. For candidates in Quebec, bilingualism is required.
16. No Canadian work experience needed, but must be eligible to work in Canada.

What We Offer

Our hybrid work model offers a balance of remote and in-person work. As a permanent team member, you can expect:

• A financial rewards program recognizing your success.
• An Employee Share Purchase Plan with a 50% match.
• Extensive benefits, including virtual healthcare.
• Flexible work arrangements.
• Option to purchase additional days off.
• An annual wellness account.
• Tools and resources for physical and mental health.
• A learning ecosystem with online content and programs.
• Employee-led networks for development and inclusion.
• Supportive leaders and colleagues.
• A Community Impact program to engage with your community.

Our Commitment to Diversity & Inclusion

We are an equal opportunity employer, valuing diversity and inclusion. We encourage applications from equity-deserving groups and are committed to accessibility and accommodations. Learn more about our recruitment process and your candidate journey. If you are an internal employee, please apply via the Internal Career Site.