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Résumé du poste
A global financial platform company is looking for a remote tax preparation expert to assist TurboTax customers. Candidates must have an EA, CPA, or Practicing Attorney credential along with strong tax preparation experience. Responsibilities include providing tax advice and ensuring a quality customer interaction via video communication. This role requires excellent communication skills, proficiency with commercial tax software, and the ability to work in a fast-paced environment.
Qualifications
Must have active unrestricted credential (EA/CPA/Attorney) with tax preparation experience.
3+ years of experience preparing federal and state individual tax returns.
Strong knowledge of tax laws and software.
Responsabilités
Interact with TurboTax customers using video to provide tax advice.
Help customers with tax return preparation and inquiries.
Document customer interactions and provide quality experiences.
Connaissances
Tax preparation experience
Strong customer service skills
Communication skills
Critical thinking
Bilingual communication (English/Spanish)
Formation
EA, CPA, or Practicing Attorney credential
Outils
Commercial tax preparation software
Video communication software (SmartLook)
Description du poste
A global financial platform company is looking for a remote tax preparation expert to assist TurboTax customers. Candidates must have an EA, CPA, or Practicing Attorney credential along with strong tax preparation experience. Responsibilities include providing tax advice and ensuring a quality customer interaction via video communication. This role requires excellent communication skills, proficiency with commercial tax software, and the ability to work in a fast-paced environment.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.